Problem Solving


Conflict Management Skills (e-Learning Course)

Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. (5-Courses) Learn more
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50 Activities for Creativity and Problem Solving (Download)

50 Activities for Creativity and Problem Solving (Download)

These reproducible activities develop creative thinking, offer new approaches to problem solving, and develop innovative approaches to problems that aren't responding to traditional methods. Learn more
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Personal Behaviors and Conduct (e-Learning Course)

Individuals strengthen their personal conduct and behaviors to become individuals with character and integrity in the workplace. Learn more
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The Problem-Solving & Decision-Making Toolbox

The Problem-Solving & Decision-Making Toolbox

These ready-to-use tools are applicable to problem solving, decision making, creativity and innovation, quality, operations and service. Tools include: Force Field Analysis, Process Mapping, Decision Trees, Cost Benefit Analysis, SWOT Charts, Evaluation Matrix and many more. Learn more
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Conflicts in the Workplace: Sources & Solutions - DVD

(DVD or Video Streaming) Workplace conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. (Available in English & Spanish)

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50 Activities for Creativity and Problem Solving (Print Version)

50 Activities for Creativity and Problem Solving (Print Version)

These reproducible activities develop creative thinking, offer new approaches to problem solving, and develop innovative approaches to problems that aren't responding to traditional methods. Learn more
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50 Activities for Self-Directed Teams (Download)

50 Activities for Self-Directed Teams (Download)

Implement successful self-managed teams in your organization. This collection of proven training exercises has been tested and refined in actual team training sessions, and covers all aspects of team development, including mutual goal setting, managing team stagnation, and developing team norms. Learn more
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Cultural Competency: Problem Solving (DVD)

Video Steaming Also Available!

This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients. Learn more
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Change and Innovation through Brainstorming with John Sweeney - Video

Change and Innovation through Brainstorming with John Sweeney - Video

Whether we pursue it, or it is forced upon us, CHANGE can make or break any business. The deciding factor is the attitude of the employees charged with adapting to the challenge of finding new solutions. Learn more
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50 Activities for Developing Counseling Skills in Managers (PDF Download)

50 Activities for Developing Counseling Skills in Managers (PDF Download)

Roy Bailey /2003

These fully reproducible activities will enable managers to concentrate on the personal views, feelings, and opinions of their staff, encourage person-centered management, improve interpersonal skills, ensure that organizational goals are achieved and more. Learn more
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Negotiations: Solving the Tough Problems DVD

Effective negotiation skills are a rare and very valuable ability to have, learning to overcome the problems most negotiators face will put you a step or two ahead of your competition. Knowing how to handle these sometimes awkward and difficult situations also puts you in a position to build rapport, develop lasting relationships and develop mutual trust with the other party. Learn more
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Miracle On The Hudson: Prepare For Safety (DVD)

Released - 2011

In Miracle On The Hudson: Prepare For Safety, Captain Chesley "Sully" Sullenberger relives the fateful day that he was forced to land Flight 1549 in the Hudson River. He'll share how he helped save hundreds of lives by calling upon the 4 "C's" – Competence, Compassion, Commitment and Communication. Your employees will see how they can acquire and apply these same characteristics in their own life, both on and off-the-job.

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Changing Pace - Binder/Book

Changing Pace - Binder/Book

This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning. Learn more

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50 Activities for Developing Supervisory Skills (PDF Download)

50 Activities for Developing Supervisory Skills (PDF Download)

50 fully reproducible activities ranging from 15 minutes to more than an hour in length. Skill development for team leaders, front line supervisors and facilitators includes: Promoting the Organization to Employees, Running Meetings, Diffusing Conflict, Negotiating Vacations, Dealing with Un-motivated People, Managing Gossip and more. Learn more
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50 Activities for Self-Development (PDF Download)

50 Activities for Self-Development (PDF Download)

These fully reproducible activities can be used in self study exercises or facilitated by a trainer. There is skill development and awareness training in the following competencies: Problem Solving, Motivation, Influence, Values, Exploring feelings, Relieving pressure, Coaching, Setting objectives, Management Style, Brainstorming, Creativity and more. Learn more
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Work Play: 36 Indoor/Outdoor Activities for Leadership, Team Building, and Problem Solving

Work Play: 36 Indoor/Outdoor Activities for Leadership, Team Building, and Problem Solving

Have you noticed how employees get engaged faster and learn better when the training process is fun? Now, with this facilitator-friendly handbook, you can inject play you’re your training to accomplish a variety of learning objectives and make learning fun and memorable. Learn more
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Grand Canyon Adventures Package (DVD Version)

This team building simulation will take participants on an unforgettable learning adventure! Set in the Grand Canyon, these video management training DVDs offer team building activities for groups, and provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building. Learn more
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Father and Son - DVD

Father and Son - DVD

You've probably heard the story about the Father and Son who are on their way to a camping trip in the mountains when there're involved in a terrible car accident. Learn more

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Faultless Facilitation Instructors Manual

Faultless Facilitation Instructors Manual

By Lois B. Hart, Ed.D

This instructors manual for the Faultless facilitation program offers 48 in-class learning activities and optional training designs to go with the best-selling Faultless Facilitation Resource Guide. Learn more

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Faultless Facilitation Resource Guide (2nd edition)

Faultless Facilitation Resource Guide (2nd edition)

3-Ring Binder

Use this practice-oriented workshop to teach team leaders and group facilitators the key skills for leading productive team meetings. Learn more

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50 Activities for Self-Development (Print Version)

50 Activities for Self-Development (Print Version)

Comes complete with learning objectives, facilitator guidance, and reproducible materials. Learn more

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50 Activities for Developing Supervisory Skills (Print Version)

50 Activities for Developing Supervisory Skills (Print Version)

Ian Nicholls

Training Objective

  • Define the role of the supervisor
  • Develop key supervisory skills, including planning, organizing, and controlling
  • Improve communication skills
  • Develop skills for running effective meetings Learn more
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    Four Generations: The Greatest Potential (DVD)

    Video Streaming Also Available

    With four generations in today's workplace, differences in attitudes, values, and communication can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity. But these differences need not be barriers to a bigger bottom line. Learn more

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    How Do You Put A Giraffe Into A Refrigerator?  - DVD

    How Do You Put A Giraffe Into A Refrigerator? - DVD

    Meeting Opener

    If meetings and training sessions are an essential part of your organization, you know the importance of getting off to a good start. Learn more

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    Toxic Talk: What Would You Say? - DVD

    Video Streaming Available!

    Gossip, gripes, and rumors have become a national past time in the workplace. Unfortunately, these forms of toxic talk can have serious repercussions for your employees, your managers and supervisors, and for the profitability and productivity of your entire organization. Learn more

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    EXCEL - Managing to EXCEL - 12 Workshop Series

    EXCEL - Managing to EXCEL - 12 Workshop Series

    Excel is a collection of 12 half-day off-the-shelf workshops, each dedicated to the development of a single critical competency. Each workshop is detailed below. Learn more
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    Training House Reproducible Games and Simulations

    Training House Reproducible Games and Simulations

    Hands-on experience is the name of the game with this unique spectrum of learning opportunities!

    This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants.

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    Customer Service Skills Profile Leader's Guide

    Customer Service Skills Profile Leader's Guide

    This easy-to-use assessment solves one of your biggest headaches in customer service - ensuring consistency in your staff's performance. How? By giving employees a clear picture of their unique strengths and areas they need to work on - and the motivation to acquire all the skills of an all-around good customer service giver. Learn more
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    Conflict Resolution 1: Basic Problem Solving DVD

    Conflict Resolution 1: Basic Problem Solving DVD

    Learn the definition of and objectives of problem solving as a correctional officer. This program taches that sometimes inmates problems are beyond some officers capabilities - when to call for backup. Learn more
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    Conflicts in the Workplace: Sources & Solutions (Spanish) DVD

    Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. Learn more
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    Problem Solving Tools and Techniques Courseware

    Problem Solving Tools and Techniques Courseware

    Problem Solving Tools and Techniques is a comprehensive two-day workshop that builds problem solving ability in any professional by providing conceptual mastery of a set of tools. Participants work cooperatively to structure and solve problems using a series of proven methods. Learn more
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    Work Play: 36 Indoor/Outdoor Activities for Leadership, Team Building, and Problem Solving   - Download

    Work Play: 36 Indoor/Outdoor Activities for Leadership, Team Building, and Problem Solving - Download

    Have you noticed how employees get engaged faster and learn better when the training process is fun? Now, with this facilitator-friendly handbook, you can inject play you’re your training to accomplish a variety of learning objectives and make learning fun and memorable. Learn more
    Our Price

    Rapid Skillbuilder Library - 2 Volume Set

    Rapid Skillbuilder Library - 2 Volume Set

    The Rapid Skillbuilder Library - 2 Volume Set comes complete with one copy of all 42 of the Rapid Skillbuilder Series. Each Volume includes 21 different skillbuilders. Learn more
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    4 Volume Collection of Questionnaires

    4 Volume Collection of Questionnaires

    This special offer includes 4 fully reproducible Volumes of assessments. Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories, The Compendium of Learning and Development Quizzes, and 25 Reproducible Instruments for Team Building by Glenn Parker. A total of 163 questionnaires are included in this 4 volume special. Learn more
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    In An Instant - Volume 4: Employee Development DVD

    Anthony Salemi - We know you just don't have the time to read all the articles and business books to solve every business problem. Noted industrial psychologist, Dr. Anthony Salemi has developed this In An Instant series to help you solve these problems. Learn more
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