Conflict 101

Conflict Resolution 101

Conflict 101™ presents four proven strategies that will help participants break old and negative response habits.

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PREVAIL - Active Shooter Training

PREVAIL - Active Shooter Training

Based on the proven 3 part model - Get Out, Lock Out, Take Out - this training program is designed to help ordinary people defend themselves and prevail by taking the appropriate actions in an active shooter event.

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Job Interview Success Video Series

Job Interview Success Video Series

This two-part video series helps job seekers of all ages and experience levels prepare for interviews and gain a competitive edge over other candidates. This series will help job seekers tackle the interview process from start to finish with this comprehensive video, filled with expert advice and real-life scenarios.

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Caregiver Skills Training DVD and Checklists

Caregiver Skills Training DVD and Checklists

This essential training tool provides both a DVD of basic care skills as well as a comprehensive set of skills checklists. Use the DVD to review skills and select from over 120 skills checklists to create a standardized way to measure – and track – your caregivers’ skills.

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Sexual Harassment: Training for a Harassment-Free Workplace

Sexual Harassment: Training for a Harassment-Free Workplace

This brand new sexual harassment prevention training program is available in three versions: Manager, Employee and California. These programs help managers and employees recognize what kind of behavior is not appropriate in the workplace and how each individual can contribute to an atmosphere that is better for everyone.

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Road to Reentry Video Series

Road to Reentry Video Series

When transitioning out of incarceration, individuals face many barriers to a successful reentry. This video series guides individuals through the essential steps they’ll need to take to overcome challenges and pursue long-term success and fulfillment after their incarceration.

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Harassment: Sex, Religion, and Beyond - Employee/Manager Combination Package

Harassment: Sex, Religion, and Beyond — Employee/Manager Combination Package

Every employee needs to understand one basic truth: a respectful workplace is more pleasant and more productive for everyone. This new workplace harassment training series brings this message home, showing that bad behavior is not OK—whether it applies to sex, religion, or anything beyond…and whether it actually crosses the line into illegal harassment or not.

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Customer Service: The Telephone Connection - DVD

Customer Service: The Telephone Connection (DVDs or Video Streaming)

Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the telephone.

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Inclusion Insights - Diversity Training Programs

Inclusion Insights - Diversity Training

This new DVD training program shows how the Creativity & Innovation Approach to Diversity & Inclusion works by seeking different perspectives, new ideas, knowledge and experiences.

Inclusion Insights has been used by many leading organizations like Boeing, Pepsico, McDonald's, Disney, NASA, Toyota and numerous others.

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Home Care

Home Care Training

These training courses are designed to meet the challenges facing home health employers and training schools, you have complete program control with strong behind-the-scenes support from the Institute for Professional Care Education.

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Workplace Violence for Managers - The Early Warning Signs DVD

Workplace Violence for Managers - The Early Warning Signs

The manager version of workplace violence training video covers the ten warning signs seen in the employee version while offering additional content for managers, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee.

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HIPAA Rules & Compliance

HIPAA Rules & Compliance

This HIPAA compliance program reviews basic, unchanged requirements, qualified standards, and discusses critical changes.

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Safety Training

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