The "TAKEAWAY" for Managers™ Series gives managers and supervisors a basic foundation for legal compliance, in a straightforward and easy-to-remember way. Conversational and easy to use, the series covers Sexual Harassment, Diversity, Respect & Legal Compliance, Legal Interviewing, ADA, FMLA, and Discipline, Documentation & TerminationLearn more
Every employee needs to understand one basic truth: a respectful workplace is more pleasant and more productive for everyone. This new workplace harassment training series brings this message home, showing that bad behavior is not OK—whether it applies to sex, religion, or anything beyond…and whether it actually crosses the line into illegal harassment or not.Learn more
These two new drug-free workplace videos help you meet mandated training requirements and provide guidance for your managers and supervisors.Learn more
This new DVD training program shows how the Creativity & Innovation Approach to Diversity & Inclusion works by seeking different perspectives, new ideas, knowledge and experiences.
Inclusion Insights has been used by many leading organizations like Boeing, Pepsico, McDonald's, Disney, NASA, Toyota and numerous others.Learn more
Follow along with this series of vignettes where nurses interact with clients experiencing a wide range of mental health challenges. In each situation there are two scenarios, the novice scenario helps students to see and anticipate some of the more common errors that a student nurse may make when first dealing with these clients.Learn more
Bud to Boss e-Learning Toolkit® of 20 e-learning courses has been designed specifically to address the needs of anyone who is new to supervising and managing others. Bud to Boss provides the foundation needed to take on this new position and move forward in your career.Learn more
This brand new 2015 sexual harassment prevention training program is available in three versions:
Employee Version - Helps employees recognize what kind of behavior is not appropriate in the workplace and how each individual can contribute to an atmosphere that is better for everyone.
Manager Version - Shows managers how to prevent harassment in their workgroup and the need to respond promptly and appropriately if a problem does occur.
California Manager Version - Can be used as a component of a two-hour class led by a qualified trainer to meet the standards of California AB 1825 and 2053.
We've added hundreds of new workplace safety training videos to our online library. You'll find employee safety programs covering some of today's most pressing topics like hazardous material, food safety, defensive driving, accident prevention, emergency preparedness, OSHA compliance, school safety, bullying, drug free workplace, harassment prevention, workplace violence and much more.Learn more
Our latest healthcare training video releases will help you protect the safety and health of your staff and patients, develop employees' knowledge, and meet government training mandates. You'll find hundreds of programs on topics like HIPAA, home health care, mental health, diversity, elder abuse, infection control, customer service, patient's rights, long-term care, safety and more.Learn more
Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the telephone.Learn more
This brand new workplace bullying training program covers five dramatic stories ranging from a hospital to City Hall, victims and witnesses will see how to speak up and challenge a coworker’s mean-spirited behavior in a straightforward way that earns them respect.Learn more
The manager version of workplace violence training video covers the ten warning signs seen in the employee version while offering additional content for managers, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee.Learn more
A customer service video that teaches skills to turn angry customers into satisfied customers. Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the classic training video, a frustrated employee receives advice from his coworkers on how to better handle difficult customers.Learn more
This practical and memorable program is specifically designed to empower healthcare staff with a clear checklist of Customer Service Recovery tools and techniques.Learn more