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Harassment: Sex, Religion, and Beyond - Employee/Manager Combination Package

Harassment: Sex, Religion, and Beyond — Employee/Manager Combination Package

Every employee needs to understand one basic truth: a respectful workplace is more pleasant and more productive for everyone. This new workplace harassment training series brings this message home, showing that bad behavior is not OK—whether it applies to sex, religion, or anything beyond…and whether it actually crosses the line into illegal harassment or not.

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Drug-Free Workplace Employee & Manager Courses

Drug-Free Workplace Employee/Manager Combination (DVD or Video Streaming)

These two new drug-free workplace videos help you meet mandated training requirements and provide guidance for your managers and supervisors.

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Inclusion Insights - Diversity Training DVD

Inclusion Insights - Diversity Training

This new DVD training program shows how the Creativity & Innovation Approach to Diversity & Inclusion works by seeking different perspectives, new ideas, knowledge and experiences.

Inclusion Insights has been used by many leading organizations like Boeing, Pepsico, McDonald's, Disney, NASA, Toyota and numerous others.

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Customer Service Counts (DVD or Video Steaming)

Customer Service Counts (DVD or Video Streaming)

This customer service training video is the solution. Great for new hires or energizing your current team, it uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement but can be personally satisfying as well.

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Healthcare Training - New Releases

New Healthcare Training Video Releases

Our latest healthcare training video releases will help you protect the safety and health of your staff and patients, develop employees' knowledge, and meet government training mandates. You'll find hundreds of programs on topics like HIPAA compliance, mental health, cultural diversity, communications skills, ethics, customer service, workplace safety and more.

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Harassment & Diversity Training Collections

Harassment & Diversity Collection (DVD or Video Streaming)

This new collection of award-winning and top-selling harassment online training videos will not only help you comply with legal requirements, but will also encourage employees to embrace their diverse workforce and celebrate the differences that make us all unique.

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Consciously Overcoming Unconscious Bias

Consciously Overcoming Unconscious Bias DVD

We all have prejudices we may not even be aware of! Consciously Overcoming Unconscious Bias encourages participants to think about that, and to take small steps—micro-affirmations—toward a happier, healthier workplace.

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Diversity: Respect at Work DVD

Diversity: Respect at Work (DVD or Video Streaming)

Deliver this powerful lesson to your organization and develop a more diversity-friendly culture with Diversity: Respect at Work, a video program that helps employees understand, accept, and value differences.

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Workplace Violence: Looking Out for Each Other DVD

Workplace Violence: Looking Out for Each Other (DVD)

Workplace Violence: Looking Out for Each Other alerts employees to the less newsworthy, but damaging kinds of workplace violence, such as threats, intimidation, harassment, bullying, cyber-bullying and domestic abuse that can lead to more serious incidents.

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HazMat: What You Need to Know

HazMat: What You Need to Know (DVD or Video Streaming)

This new HazMat training video helps you meet mandated training requirements for OSHA’s revised GHS Hazard Communication Standard.

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Conflicts in the Workplace: Sources & Solutions

Conflicts in the Workplace: Sources & Solutions (DVD or Video Streaming)

Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. This workplace conflict training program is available on DVD or video streaming.

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Customer Service: The Telephone Connection - DVD

Customer Service: The Telephone Connection (DVDs or Video Streaming)

Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the telephone.

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Managing Ethics Videos

Managing Ethics (DVD or Video Streaming)

The benefits of working in an ethical company are well known. This managing ethics training video will help your managers and supervisors develop an ethical leadership perspective in order to sustain a culture of integrity among all employees.

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Workplace Violence for Managers - The Early Warning Signs DVD

Workplace Violence for Managers - The Early Warning Signs (DVD or Video Streaming)

The manager version of workplace violence training video covers the ten warning signs seen in the employee version while offering additional content for managers, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee.

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Supervisor on the Scene Training Series

Supervisor on the Scene Training DVD Series

This new supervisor training video series provides supervisors with the essential skills needed for coaching employees, dealing with workplace conflict, effective communication, decision-making and employee development.

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Safety Training - New Releases

New Safety Training Video Releases

We've added hundreds of new safety training videos to our online library. Our new workplace safety courses cover employee orientation, HazCom, GHS, defensive driving, accident prevention, emergency preparedness, blood-borne pathogens, construction, hazardous materials, school safety, bullying, workplace violence, harassment prevention, industrial safety, healthcare and much more.

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Sexual Harassment: A Commonsense Approach — Employee/Manager Combination Package

Sexual Harassment: A Commonsense Approach — Employee/Manager Combo (DVD or Video Streaming)

Save by combining the Manager and Employee versions of these award-winning sexual harassment training videos. Your workforce will benefit from the unified message delivered by these two training programs, encouraging all employees to contribute to a workplace defined by a tone of civility and empathy.

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Human Resource Collection (DVD or Video Steaming)

Human Resource Training Collection (DVD or Video Streaming)

Use this set of nine human resources training videos as a guide to help ensure that your workplace maintains a respectful atmosphere, while keeping yourself protected against any potential legal problems.

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Customer Service Recovery for Healthcare: The Right Words at the Right Time DVD

Customer Service Recovery for Healthcare: The Right Words at the Right Time DVD

This practical and memorable program is specifically designed to empower healthcare staff with a clear checklist of Customer Service Recovery tools and techniques.

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Harassment & Diversity: Respecting Differences — Employee/Manager Combination DVD Package

Harassment & Diversity: Respecting Differences: Employee/Manager Combo Package

As a manager, you have a responsibility to keep your workplace free of any form of harassment. In this popular program, an office “comedian” uses his coworkers’ race, religion, and age as the basis of snide comments that no one else finds particularly funny. An emphasis is placed on the various types of harassment—other than sexual harassment—that can violate company policy.

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Customer Service Training Library Collection

Customer Service DVD Training Series

This Comprehensive 8-DVD set will teach your staff how to impress customers with memorable service! Keeping your customers happy is one of the most important parts of running a business.

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Drop By Drop - Subtle Discrimination - DVD

Drop By Drop - Subtle Discrimination (DVD or Video Streaming)

Drop by Drop, demonstrates how the small slights, subtle discrimination and tiny injustices can add up to big problems in your workplace! These little negative gestures are called "micro-inequities" and they occur in organizations every day.

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Business Basics Series (12 Pack) DVD

Business Basics Series (12 Pack) DVD

Liven up classes with these exciting, comprehensive business programs. Twelve curriculum topics are all included in one impressive set! Explores subjects including the accounting equation, profit-and-loss statements, supply and demand, stocks, mutual funds, business writing, patents, copyrights, credit, jobs, responsibility in the real world, advertising tactics and typing skills. This is serious business for your students.

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Dealing with the Irate Customer II  DVD

Dealing with the Irate Customer II (DVD or Video Streaming)

A customer service video that teaches skills to turn angry customers into satisfied customers. Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the classic training video, a frustrated employee receives advice from his coworkers on how to better handle difficult customers.

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Professional Email Etiquette

Professional Email Etiquette (DVD or Video Streaming)

In this email etiquette training video, you'll find guidelines that will protect you from catastrophes and ensure your messages are professional, every time.

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