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Harassment: Sex, Religion, and Beyond - Employee/Manager Combination Package

Harassment: Sex, Religion, and Beyond — Employee/Manager Combination Package

Every employee needs to understand one basic truth: a respectful workplace is more pleasant and more productive for everyone. This new workplace harassment training series brings this message home, showing that bad behavior is not OK—whether it applies to sex, religion, or anything beyond…and whether it actually crosses the line into illegal harassment or not.

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The Drug-Free Workplace

Drug-Free Workplace Employee/Manager Combination (DVD or Video Streaming)

These two new drug-free workplace videos help you meet mandated training requirements and provide guidance for your managers and supervisors.

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Inclusion Insights - Diversity Training Programs

Inclusion Insights - Diversity Training

This new DVD training program shows how the Creativity & Innovation Approach to Diversity & Inclusion works by seeking different perspectives, new ideas, knowledge and experiences.

Inclusion Insights has been used by many leading organizations like Boeing, Pepsico, McDonald's, Disney, NASA, Toyota and numerous others.

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Basic Management Training Complete Series Workshop

Basic Management Training Complete Workshop Series

Your management team dictates your overall organizational performance. They set the tone and culture for your workforce, and they hold the primary responsibility for accomplishing the necessary day-to-day tasks. All of the technical and specialized skills in the world won’t result in high performing departments or motivated direct reports. Managers must first attain key foundation skills.

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Customer Service Combination Package

Customer Service Combination Package

Save money by combining our two latest Customer Service releases - "Customer Service Counts" and "Customer Service: The Telephone Connection". These brand new releases are just the ticket for a lively training session—and lasting lessons learned about providing the best customer service ever!

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Sexual Harassment: Training for a Harassment-Free Workplace

Sexual Harassment: Training for a Harassment-Free Workplace

This brand new 2015 sexual harassment prevention training program is available in three versions:

Employee Version - Helps employees recognize what kind of behavior is not appropriate in the workplace and how each individual can contribute to an atmosphere that is better for everyone.

Manager Version - Shows managers how to prevent harassment in their workgroup and the need to respond promptly and appropriately if a problem does occur.

California Manager Version - Can be used as a component of a two-hour class led by a qualified trainer to meet the standards of California AB 1825 and 2053.

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Workplace Violence for Managers - The Early Warning Signs DVD

Workplace Violence for Managers - The Early Warning Signs

The manager version of workplace violence training video covers the ten warning signs seen in the employee version while offering additional content for managers, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee.

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Managing Ethics Videos

Managing Ethics

The benefits of working in an ethical company are well known. This managing ethics training video will help your managers and supervisors develop an ethical leadership perspective in order to sustain a culture of integrity among all employees.

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New Safety Training Releases

New Safety Training Releases

We've added hundreds of new workplace safety training videos to our online library. You'll find employee safety programs covering some of today's most pressing topics like hazardous material, food safety, defensive driving, accident prevention, emergency preparedness, OSHA compliance, school safety, bullying, drug free workplace, harassment prevention, workplace violence and much more.

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Diversity: Respect at Work

Diversity: Respect at Work

Deliver this powerful lesson to your organization and develop a more diversity-friendly culture with Diversity: Respect at Work, a video program that helps employees understand, accept, and value differences.

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Harassment & Diversity Training Collections

Harassment & Diversity Collection (DVD or Video Streaming)

This collection of new, award-winning and top-selling harassment and sexual harassment training videos will not only help you comply with legal requirements, but will also encourage employees to embrace their diverse workforce and celebrate the differences that make us all unique.

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Bullying and Respect in the Workplace

Bullying and Respect in the Workplace

This brand new workplace bullying training program covers five dramatic stories ranging from a hospital to City Hall, victims and witnesses will see how to speak up and challenge a coworker’s mean-spirited behavior in a straightforward way that earns them respect.

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Consciously Overcoming Unconscious Bias

Consciously Overcoming Unconscious Bias

We all have prejudices we may not even be aware of! Consciously Overcoming Unconscious Bias encourages participants to think about that, and to take small steps—micro-affirmations—toward a happier, healthier workplace.

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Workplace Violence: Looking Out for Each Other DVD

Workplace Violence: Looking Out for Each Other (DVD)

Workplace Violence: Looking Out for Each Other alerts employees to the less newsworthy, but damaging kinds of workplace violence, such as threats, intimidation, harassment, bullying, cyber-bullying and domestic abuse that can lead to more serious incidents.

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New Healthcare Training Releases

New Healthcare Training Releases

Our latest healthcare training video releases will help you protect the safety and health of your staff and patients, develop employees' knowledge, and meet government training mandates. You'll find hundreds of programs on topics like HIPAA, home health care, mental health, diversity, elder abuse, infection control, customer service, patient's rights, long-term care, safety and more.

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Conflicts in the Workplace: Sources & Solutions

Conflicts in the Workplace: Sources & Solutions (DVD or Video Streaming)

Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. This workplace conflict training program is available on DVD or video streaming.

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Customer Service: The Telephone Connection - DVD

Customer Service: The Telephone Connection (DVDs or Video Streaming)

Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the telephone.

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New Stanford Executive Business Briefings

New Stanford Executive Business Briefings

Our brand new Stanford Executive Business Briefing videos bring thought leaders to share their experiences and expertise in a business forum. These leaders provide insight and expert advice on a wide array of subjects including business management, strategic planning, sales & marketing, innovation, entrepreneurship, globalization, organizational development and leadership.

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Supervisor on the Scene Training Series

Supervisor on the Scene Training Series

This new supervisor training video series provides supervisors with the essential skills needed for coaching employees, dealing with workplace conflict, effective communication, decision-making and employee development.

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Sexual Harassment: A Commonsense Approach — Employee/Manager Combination Package

Sexual Harassment: A Commonsense Approach — Employee/Manager Combo

Save by combining the Manager and Employee versions of these award-winning sexual harassment training videos. Your workforce will benefit from the unified message delivered by these two training programs, encouraging all employees to contribute to a workplace defined by a tone of civility and empathy.

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Human Resource Collection

Human Resource Training Collection

Use this set of nine human resources training videos as a guide to help ensure that your workplace maintains a respectful atmosphere, while keeping yourself protected against any potential legal problems.

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Customer Service Training Library Collection

Customer Service DVD Training Series

This Comprehensive 8-DVD set will teach your staff how to impress customers with memorable service! Keeping your customers happy is one of the most important parts of running a business.

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Customer Service Recovery for Healthcare: The Right Words at the Right Time DVD

Customer Service Recovery for Healthcare: The Right Words at the Right Time DVD

This practical and memorable program is specifically designed to empower healthcare staff with a clear checklist of Customer Service Recovery tools and techniques.

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Email Communications

Email

Email comunications training video, you'll find guidelines that will protect you from catastrophes and ensure your messages are professional, every time.

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Harassment & Diversity: Respecting Differences — Employee/Manager Combination DVD Package

Harassment & Diversity: Respecting Differences: Employee/Manager Combo Package

As a manager, you have a responsibility to keep your workplace free of any form of harassment. In this popular program, an office “comedian” uses his coworkers’ race, religion, and age as the basis of snide comments that no one else finds particularly funny. An emphasis is placed on the various types of harassment—other than sexual harassment—that can violate company policy.

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Drop By Drop - Subtle Discrimination - DVD

Drop By Drop - Subtle Discrimination

Drop by Drop, demonstrates how the small slights, subtle discrimination and tiny injustices can add up to big problems in your workplace! These little negative gestures are called "micro-inequities" and they occur in organizations every day.

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Dealing with the Irate Customer II

Dealing with the Irate Customer II

A customer service video that teaches skills to turn angry customers into satisfied customers. Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the classic training video, a frustrated employee receives advice from his coworkers on how to better handle difficult customers.

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 Healthcare Training

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 Safety Training

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