Training & Development Material
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Conflict Strategies Inventory 3ed - Starter Kit
Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.
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Rocket Game - Complete Kit
Rocket: The Project Management Game is a competitive team simulation that emphasizes simple, fast, and flexible techniques for tackling everyday projects successfully.
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Job Aids Series Collection
You get unlimited access to 30 Job Aids that will improve performance for any individual or organization. SkillBbuilder Booklets are 12-page training snapshots that present each competency in logical steps. Skillbuilders provide the individual with self-paced learning and easy transition to on-the-job practice.
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Classroom Training 101 Customizable Course
Suitable for both seasoned facilitators looking to maximize the learner experience and first-time facilitators looking to understand the ins-and-outs of effective classroom facilitation, Classroom Training 101 helps participants to develop, deliver, and manage a smooth and engaging training session.
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What's My Coaching Style? - Deluxe Facilitator Set
What's My Coaching Style? is coaching assessment for management development that measures personality style and explores how it relates to coaching and interpersonal relationships. Coaches and managers identify and understand personality traits, learn how to capitalize on personal strengths, and minimize potential weaknesses
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Becoming A Customer Service Star - Facilitator Set
Today's customers want service that is faster, better, cheaper. But how do you know if your organization is prepared to meet that challenge? Can you say (with confidence) that your organization's customer service is exceptional? Do employees know the difference between internal and external customer service? These skills are what set extraordinary companies apart from the rest. That's why a customer service assessment is one of the best investments you can make.
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Onboarding Customizable Course
Onboarding is the training course you need to help your new hires build a foundation for success from the get-go. At its core is the Onboarding Model with four overlapping elements -- Resources, Rules, Relationships, and Roles. Using these elements as a cornerstone in the onboarding process, managers learn how to become an active participant in helping new hires not only accelerate their involvement, but establish a groundwork for continual progression.
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Train-the-Trainer - Instructor's Guide 3rd Edition
This proven workshop is for the non-professional trainer who must develop and conduct training sessions on occasion. As jobs change and re-training is needed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers.
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Bridging the Communication Divide - Complete Game Kit
Take your audience on an exciting learning adventure with Bridging the Communication Divide! This hands-on experiential game explores the impact personality style has on everyday interactions and then offers a simple communication style model individuals can use to make immediate improvements to their communication skills.
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Social Media at Work Customizable Course
From Facebook and Twitter to LinkedIn and YouTube, social media has become a successful medium for broadcasting messages, developing brand recognition, prospecting for clients, and recruiting employees. There's no doubt it's here to stay -- and that means it's time your company takes it seriously.
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Women and Leadership Customizable Course
Women and Leadership: Working Through Barriers and Biases identifies the specific challenges imposed on women in the workplace and provides an in-depth look at how they can combat these obstacles to maximize their strengths -- helping not only women, but all professionals and organizations as they work to build the leadership skills of their employees.
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50 Activities for Developing Supervisory Skills (Print Version)
Training Objective: Define the role of the supervisor; Develop key supervisory skills, including planning, organizing, and controlling; Improve communication skills; Develop skills for running effective meetings. Activities Cover: Discipline; Planning and setting objectives; Decision making; Problem solving
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Why We Struggle with Tough Decisions Customizable Course
This course will enhance your confidence and skill at making -- and implementing -- tough decisions, allowing you to increase your value to your organization and actively contribute to its success.
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Supervisor on the Scene: Training Job Skills - Video
Help supervisors conduct a successful training session with Supervisor on the Scene: Training Job Skills.
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Flight From Savo Game - Complete Kit
An exciting, hands-on adventure game. Participants gain first-hand experience in the fundamental supervisory skills of: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations.
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Staying Focused Customizable Course
This program is appropriate for any business professionals who must confront change at the individual, department, or organizational level. It often seems as if the only thing you can count on in today’s work environment is that things will change.
Working Through Organizational Change - Facilitator Kit
While understanding the need for organizational change is critical, it is also vital that we recognize how we respond to change as individuals so that we can manage ourselves – and show others how to benefit from its positive effects. Working Through Organizational Change is a one-day program designed to help individuals polish their skills at coping with and handling a variety of organizational changes.
Strategic Leader Facilitator's Guide (Revised)
The Facilitator’s manual includes a half day and a full day workshop outline to make it easier for the trainer to deliver workshops of varied length. Each topic is introduced with background concepts and there are notes for leading discussions and detailed instructions for leading participants through experiential exercises.
Resilience Customizable Course
Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.
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Productive Work Habits Customizable Course
Good work habits are essential for anyone who wants to succeed on his or her job. They increase your organizational value and job satisfaction and help you have better relationships with your boss and coworkers. Productivity isn't about quantity. It's about doing the right task, at the right time. In other words, It's about recognizing what to do when. But sometimes that's easier said than done.
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Fearless Facilitation: How to Lead Effective Training - Video
Fearless Facilitation: How to Lead Effective Training builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.
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Leading Others Through Change Customizable Course
Using a 10-step process as its basis, this program takes participants through the three phases and identifies techniques for ensuring that the change is not only a success, but that it becomes a lasting part of the culture.
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Coaching Achievement Facilitator Kit
Coaching Achievement helps managers and leaders to become effective on-the-job coaches. This one-day program enhances their skills at developing and maintaining effective coaching relationships in order to improve the performance and growth of others.
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Emotional Intelligence Customizable Course
Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success, introduces the four essential aspects to honing this soft skill - intrapersonal skills, interpersonal skills, adaptability, and resilience - and strategies for developing each; helping you to confront issues, tackle problems, and manage change and stress with composure and clarity.
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Accountability Experience Starter Kit
The starter kit includes the comprehensive facilitator's guide package that has case studies and role play exercises, scripts for a 1-day workshop (also broken out into 7 modules), PowerPoint slide deck, lecture content, models and frameworks, action planning and instructions for using the assessment tool.
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