Training & Development Material
Conflict Strategies Inventory 3ed - Starter Kit
Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.
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Jungle Escape 5th Edition - Complete Game Kit
This team building game includes enough materials to train up to three teams of 5-6 people at one time. Many of the parts are reusable. Refill participant guides and additional helicopters are available for individual purchase.
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Job Aids Series Collection
You get unlimited access to 30 Job Aids that will improve performance for any individual or organization. SkillBbuilder Booklets are 12-page training snapshots that present each competency in logical steps. Skillbuilders provide the individual with self-paced learning and easy transition to on-the-job practice.
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What's My Coaching Style? - Deluxe Facilitator Set
What's My Coaching Style? is coaching assessment for management development that measures personality style and explores how it relates to coaching and interpersonal relationships. Coaches and managers identify and understand personality traits, learn how to capitalize on personal strengths, and minimize potential weaknesses
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Becoming A Customer Service Star - Facilitator Set
Today's customers want service that is faster, better, cheaper. But how do you know if your organization is prepared to meet that challenge? Can you say (with confidence) that your organization's customer service is exceptional? Do employees know the difference between internal and external customer service? These skills are what set extraordinary companies apart from the rest. That's why a customer service assessment is one of the best investments you can make.
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Onboarding: How to Successfully Integrate New Employees (Classroom/E-Learning Bundle)
Onboarding is the training course you need to help your new hires build a foundation for success from the get-go. At its core is the Onboarding Model with four overlapping elements -- Resources, Rules, Relationships, and Roles. Using these elements as a cornerstone in the onboarding process, managers learn how to become an active participant in helping new hires not only accelerate their involvement, but establish a groundwork for continual progression.
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Train-the-Trainer - Instructor's Guide 3rd Edition
This proven workshop is for the non-professional trainer who must develop and conduct training sessions on occasion. As jobs change and re-training is needed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers.
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Bridging the Communication Divide - Complete Game Kit
Take your audience on an exciting learning adventure with Bridging the Communication Divide! This hands-on experiential game explores the impact personality style has on everyday interactions and then offers a simple communication style model individuals can use to make immediate improvements to their communication skills.
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Social Media at Work: Reap the Rewards and Avoid the Risks (Classroom/E-Learning Bundle)
From Facebook and Twitter to LinkedIn and YouTube, social media has become a successful medium for broadcasting messages, developing brand recognition, prospecting for clients, and recruiting employees. There's no doubt it's here to stay -- and that means it's time your company takes it seriously. Many enterprises already have, leveraging social media to drive more business, exposure, and good will with customers. In fact, a whopping 53% of organizations have a formal social media policy in place.
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Women and Leadership: Working Through Barriers and Biases (Classroom/E-Learning Bundle)
Women and Leadership: Working Through Barriers and Biases identifies the specific challenges imposed on women in the workplace and provides an in-depth look at how they can combat these obstacles to maximize their strengths -- helping not only women, but all professionals and organizations as they work to build the leadership skills of their employees.
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50 Activities for Developing Supervisory Skills
Ian Nicholls
Training Objective
Why We Struggle with Tough Decisions: Overcoming Doubts and Dilemmas (Classroom/E-Learning Bundle)
This course will enhance your confidence and skill at making -- and implementing -- tough decisions, allowing you to increase your value to your organization and actively contribute to its success.
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Accountability at Work (Classroom Version)
The benefits to fostering a culture of accountability are not far-fetched. Most organizations are well aware of the end-result – high levels of employee commitment, participation, satisfaction and overall company morale just to name a few. What is less obvious is how to get there. Accountability is not about giving people more responsibility or punishing them for errors. The goal is simple – encourage actions that are consistent with desired results. This frame of mind sets the pace for Accountability at Work.
Supervisor on the Scene: Training Job Skills (DVD)
Help supervisors conduct a successful training session with Supervisor on the Scene: Training Job Skills.
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Flight From Savo Game - Complete Kit
An exciting, hands-on adventure game. Participants gain first-hand experience in the fundamental supervisory skills of: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations.
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Staying Focused (Classroom/E-Learning Bundle)
This program is appropriate for any business professionals who must confront change at the individual, department, or organizational level. It often seems as if the only thing you can count on in today’s work environment is that things will change.
Working Through Organizational Change - Facilitator Kit
While understanding the need for organizational change is critical, it is also vital that we recognize how we respond to change as individuals so that we can manage ourselves – and show others how to benefit from its positive effects. Working Through Organizational Change is a one-day program designed to help individuals polish their skills at coping with and handling a variety of organizational changes.
Strategic Leader Facilitator's Guide (Revised)
The Facilitator’s manual includes a half day and a full day workshop outline to make it easier for the trainer to deliver workshops of varied length. Each topic is introduced with background concepts and there are notes for leading discussions and detailed instructions for leading participants through experiential exercises.
Resilience: How to Keep Going When the Going Gets Tough (Classroom/E-Learning Bundle)
Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.
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Productive Work Habits (Classroom/E-Learning Bundle)
Good work habits are essential for anyone who wants to succeed on his or her job. They increase your organizational value and job satisfaction and help you have better relationships with your boss and coworkers. Productivity isn't about quantity. It's about doing the right task, at the right time. In other words, It's about recognizing what to do when. But sometimes that's easier said than done.
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Fearless Facilitation: How to Lead Effective Training
Fearless Facilitation: How to Lead Effective Training builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.
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Leading Others Through Change (Classroom/E-Learning Bundle)
Using a 10-step process as its basis, this program takes participants through the three phases and identifies techniques for ensuring that the change is not only a success, but that it becomes a lasting part of the culture.
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Coaching Achievement Facilitator Kit
Coaching Achievement helps managers and leaders to become effective on-the-job coaches. This one-day program enhances their skills at developing and maintaining effective coaching relationships in order to improve the performance and growth of others.
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Ethics in the Workplace (E-Learning/Classroom Bundle)
This training program explores how workplace ethics should be developed, how to create the standards and policies that support them, how employees can be trained and managed to follow and support these standards, and how to deal with problems where ethics are concerned.
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Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success (Classroom/E-Learning Bundle)
Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success, introduces the four essential aspects to honing this soft skill - intrapersonal skills, interpersonal skills, adaptability, and resilience - and strategies for developing each; helping you to confront issues, tackle problems, and manage change and stress with composure and clarity.
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Accountability Experience Starter Kit
The starter kit includes the comprehensive facilitator's guide package that has case studies and role play exercises, scripts for a 1-day workshop (also broken out into 7 modules), PowerPoint slide deck, lecture content, models and frameworks, action planning and instructions for using the assessment tool.
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Get Fit For Coaching Game - Complete Kit
Enhance your coaching training with Get Fit for Coaching – A Skill Practice Game. Based on the Get Fit for Coaching assessment, this fun and fast-paced game gives participants the opportunity to practice the five skills vital to effective coaching: building rapport, observing and analyzing, questioning and listening, providing feedback, and facilitating learning.
Developing Positive Relationships at Work (E-Learning Version)
Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.
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Developing Positive Relationships at Work (E-Learning/Classroom Bundle)
Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.
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Cultural Competency (Classroom/E-Learning Bundle)
Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people. Cultural competency is the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities. The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.
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Project Leadership Assessment - Starter Kit
Project leadership isn't just about logistics. It's also about the ability of the project leader to motivate the project team, build relationships, and sustain the performance of the team throughout the life of the project.
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Cross-Cultural Adaptability Inventory ONLINE - Group Registration
The Cross Cultural Adaptability Inventory (CCAI) workshop is a powerful experience that helps participants identify their personal areas of low cultural understanding and provides examples of ways to improve them.
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The Problem-Solving & Decision-Making Toolbox
These ready-to-use tools are applicable to problem solving, decision making, creativity and innovation, quality, operations and service. Tools include: Force Field Analysis, Process Mapping, Decision Trees, Cost Benefit Analysis, SWOT Charts, Evaluation Matrix and many more.
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Communication Derailed Game Kit
Communication Derailed is a powerful, fast-paced simulation game that will help you to proactively equip your people with the skills they need to become good communicators.
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How to Manage Your Emotions (Classroom/E-Learning Bundle)
While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately. From minimizing frustration to conquering negative self-talk, this training will give individuals the tools they need to control physical responses, re-frame thinking, handle accidental outbursts, and learn long-term strategies for channeling emotions productively.
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