Patient Care Training Videos for Employees

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Coastal's Customer Service In Long-Term Care: Making It World-Class

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There are five million victims of the Alzheimer's disease in the U.S. alone.

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Pro-active improvement of patient care processes prevents adverse patient outcomes. This must-see training program will create a culture of safety within your facility.

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Updated in accordance with HIPAA's privacy standards and rules. Modern medical recordkeeping has been transformed by computerized data-sharing, fax machines and e-mail into a marvel of increased productivity and a nightmare of confidentiality issues.

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This important program discusses the strategies for handling patients whose behavior is difficult.

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According to CDC statistics, HAIs have endangered more a 1 million patient resulting in 90, 000 deaths annually. The costs the healthcare facilities can be staggering! With this new program, your staff will learn the common HAI causes and detailed prevention measures

This important program will teach your employees everything they need to know about preserving patient rights - and will help prevent costly lawsuits from occurring at your facility.

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One in every four Americans is a victim, witness to, or perpetrator of family violence. Healthcare workers - often the first to encounter abuse - have a unique opportunity to identify victims early.

Every healthcare facility needs a TB infection control plan - and every healthcare worker needs to be thoroughly trained in preventing the spread of disease.

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Allergic reactions to natural rubber latex products are being recognized with increasing frequency among healthcare workers who use gloves and other products containing latex.

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The Bureau of Labor Statistics cites that nursing aides, attendants and orderlies have the highest risk of musculoskeletal disorder from on-the-job activities.

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This compelling program remains our best-seller year after year! It is a must-have for facility managers and administrators committed to providing optimal quality care for their patients or residents in their golden years.

The Centers for Disease Control has reported a resurgence of TB. Anyone, including your employees can contract it and its new drug-resistant strains. Don't take the risk. Help them understand TB and fight against it.