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Conflict Resolution Training Videos & Courses

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Conflicts in the Workplace: Sources & Solutions

Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.
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Conflict Strategies Inventory 3ed - Starter Kit

Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.
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Let's Talk . . . Harassment, Bullying, & Respect (3-Part Series)

This series addresses all of these issues and more in a concise, easy-to-understand way. Engaging and informative, Lets Talk, which includes the complementary but stand-alone programs, is a great tool to understand and stop harassment and bullying, and encourage a respectful, productive workplace.
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Developing Positive Relationships at Work (E-Learning Version)

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.
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Conflict 101

Most of us would agree that one of the biggest challenges is dealing with conflict whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust - the list goes on and on.
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Resilience Customizable Course

Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.
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Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace

Conflict Clock is designed to help your employees, leaders and teams successfully respond to workplace conflict. The program presents four proven strategies that will help participants break old and negative response habits.
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Outback - Starter Kit

Following the introduction of the survival scenario, participants are challenged to rank four immediate response alternatives and ten daypack items - first as individuals and then a second time as a team. Participants compare their team scores to the best individual score and expert rationale to determine if synergy was achieved.
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Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work (Employees)

This program uses a variety of compelling vignettes to clarify what workplace bullying is, while presenting practical steps managers and staff can take to effectively address these situations
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M.E.E.T.: Breaking New Ground Respect and Inclusion in the Workplace (DVD)

M.E.E.T.: Breaking New Ground Respect and Inclusion in the Workplace (DVD)
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This new program deals with the respect and inclusion component of diversity - from the employee's perspective. M.E.E.T.: Breaking New Ground will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

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MANAGER MOMENTS: How to Build a High-Performing Team Video

MANAGER MOMENTS: How to Build a High-Performing Team delivers short blasts of practical wisdom to help managers understand the natural stages of a team and what they can do to take their team to a higher level. Related topics are grouped into bite-sized programs. Realistic team scenarios are combined with host narrative that reinforces the learning takeaways.
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Preventing And Responding To Workplace Violence (DVD)

Preventing And Responding To Workplace Violence - Workplace safety has become a major concern to managers and employees alike. With incidents like what happened at Columbine High School and Virginia Tech, educational institutions are not immune to these types of incidents.
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Office Politics Is

This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization. Definitely a good meeting opener or content refresher.
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Navigating Difficult Conversations Customizable Course

Navigating Difficult Conversations introduces participants to a seven-stage process for taking control in these situations and minimizing negative backlash to effect an environment of reduced stress, increased trust, improved relationships, and higher productivity. With realistic examples and role-playing activities, this program helps participants as they prepare, carry-out, and close difficult conversations in the most productive manner
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Taking Control of Conflict Customizable Course

Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships -- that is, when it's managed successfully.
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Threat Detector: Your Role In Preventing Workplace Violence - DVD

The Threat Detector program will clarify what these behaviors are and what action to take when you see them. The goal is to get the right people in your company quickly involved to handle the potential threat. This ultimately results in a safer workplace for all.
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Life Skills Development Package

Looking for resources to develop your clients' or students' life skills and soft skills? This package can help!
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Respectful Communicator: The Part You Play Video

Respectful Communicator: The Part You Play shows how taking a few extra steps can keep misunderstandings to a minimum.
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Closing the Gap: Gender Communication Skills

Closing the Gap: Gender Communication Skills focuses on gender differences and how conversation styles, not relationships or the people themselves, can create misunderstandings and disappointments.
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What to Do When Conflict Happens

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool, the C.A.L.M. model, to hone their conflict resolution skills.
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Harassment & Diversity: Respecting Differences Combined Set

These diversity training courses explains that employees and managers alike share a responsibility to create a respectful workplace.
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Can We Count on You? Video

Can We Count On You? is a powerful training program that will help viewers see what it takes to get there. This common-sense program was designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees.
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Developing Work Relationships (e-Learning Course)

Individuals build their relationships with colleagues and peers to increase personal success and team collaboration. (7-courses)
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Civility Is

Being civil means interacting and responding courteously and respectfully. This short program helps employees recognize the importance of maintaining a civil, respectful and inclusive workplace.
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50 Activities for Dealing With Difficult Discussions at Work

Teach employees how to be better and more confident communicators in just a matter of minutes.
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Conflict Management Skills (e-Learning Course)

Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. (5-Courses)
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Resolving Conflict Is

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

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Let's Talk . . . Harassment & Bullying 2-Part Series

This series addresses all of these issues and more in a concise, easy-to-understand way. Engaging and informative, Let’s Talk, which includes the complementary but stand-alone programs, is a great tool to understand and stop harassment and bullying, and encourage a respectful, productive workplace.

Learn more...
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Survive Nature's Fury (Team Training Activity)

Survive Nature's Fury is a motivating training activity that commands participant interest as it develops key communication skills attributes. Following a PowerPoint slide introduction with fascinating photos of severe storm scenes, the activity presents participants with a four-section storm survival test that is completed first by participants individually and then as a team.
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Let's T.A.L.K.: Handling the Difficult Performance Appraisal

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Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
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Supervisor on the Scene: Communication (DVD)

Classrooms, marriages, the public sector, and the workplace - there's no place where we don't seem to need more and better communication. It is a big part of our success in anything, including business and leadership.
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Wrong Way Right Way: Ethics Cases (Complete DVD Set)

Many organizations today are incorporating humor into their corporate ethics training programs to engage their employees, improve retention, and reinforce ethical practices.
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Billion-Dollar Lessons: What You Can Learn from Business Failures (DVD)

While we are inspired by business success stories, we are educated by business failures. Chunka Mui and Paul Carroll researched 750 of the most significant business failures of the past quarter-century and found the Number 1 cause of failure was not sloppy execution, poor leadership or bad luck.
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Workplace Violence: Looking Out for Each Other DVD

Workplace Violence: Looking Out for Each Other alerts employees to the less newsworthy, but damaging kinds of workplace violence, such as threats, intimidation, harassment, bullying, cyber-bullying and domestic abuse that can lead to more serious incidents.
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A World of Difference - Working Successfully Across Cultures - DVD

Free Online Business

The aim
To show how to overcome challenges and maximize productivity when managing a multicultural team.

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