Conflict Resolution Training Videos & Courses

We will learn what creates jealousy in the workplace. We will learn how jealousy affects the workplace. We will learn the steps to eliminate jealousy in the workplace.

Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.

Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.

This series addresses all of these issues and more in a concise, easy-to-understand way. Engaging and informative, Lets Talk, which includes the complementary but stand-alone programs, is a great tool to understand and stop harassment and bullying, and encourage a respectful, productive workplace.

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.

Most of us would agree that one of the biggest challenges is dealing with conflict whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust - the list goes on and on.

Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.

Conflict Clock is designed to help your employees, leaders and teams successfully respond to workplace conflict. The program presents four proven strategies that will help participants break old and negative response habits.

Following the introduction of the survival scenario, participants are challenged to rank four immediate response alternatives and ten daypack items - first as individuals and then a second time as a team. Participants compare their team scores to the best individual score and expert rationale to determine if synergy was achieved.

This program uses a variety of compelling vignettes to clarify what workplace bullying is, while presenting practical steps managers and staff can take to effectively address these situations

Explore the benefits of office etiquette and courtesy. Explore what never to do in a business environment. Learn a common sense approach to conflict resolution.

MANAGER MOMENTS: How to Build a High-Performing Team delivers short blasts of practical wisdom to help managers understand the natural stages of a team and what they can do to take their team to a higher level.

Preventing And Responding To Workplace Violence - Workplace safety has become a major concern to managers and employees alike. With incidents like what happened at Columbine High School and Virginia Tech, educational institutions are not immune to these types of incidents.

This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization. Definitely a good meeting opener or content refresher.

Navigating Difficult Conversations introduces participants to a seven-stage process for taking control in these situations and minimizing negative backlash to effect an environment of reduced stress, increased trust, improved relationships, and higher productivity. With realistic examples and role-playing activities, this program helps participants as they prepare, carry-out, and close difficult conversations in the most productive manner

Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships -- that is, when it's managed successfully.

The Threat Detector program will clarify what these behaviors are and what action to take when you see them. The goal is to get the right people in your company quickly involved to handle the potential threat. This ultimately results in a safer workplace for all.

Workplace depression is one of the biggest threats to employee productivity, causing absenteeism, conflict, employee turnover and more. Employees with depression missed an average of 27 work days per year, according to Harvard University

Looking for resources to develop your clients' or students' life skills and soft skills? This package can help!

Respectful Communicator: The Part You Play shows how taking a few extra steps can keep misunderstandings to a minimum.

Closing the Gap: Gender Communication Skills focuses on gender differences and how conversation styles, not relationships or the people themselves, can create misunderstandings and disappointments.

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool, the C.A.L.M. model, to hone their conflict resolution skills.

These diversity training courses explains that employees and managers alike share a responsibility to create a respectful workplace.

Can We Count On You? is a powerful training program that will help viewers see what it takes to get there. This common-sense program was designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees.