Conflict Resolution Training Videos & Courses
This new program deals with the respect and inclusion component of diversity - from the employee's perspective. M.E.E.T.: Breaking New Ground will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.
Taking Control of Conflict: How to Resolve and Minimize Workplace Disputes (Classroom/E-Learning Bundle)
Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.
This series addresses all of these issues and more in a concise, easy-to-understand way. Engaging and informative, Let’s Talk, which includes the complementary but stand-alone programs, is a great tool to understand and stop harassment and bullying, and encourage a respectful, productive workplace.
Video Streaming Also AvailableLet's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
To show how to overcome challenges and maximize productivity when managing a multicultural team.
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement for successfully resolving workplace conflict - using the T.I.M.E.™ model.
This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer.