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Medical Office Training Videos & Courses

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2021 HIPAA Deluxe Package For Healthcare Providers

The HIPAA Manual for Healthcare Providers consolidates the HIPAA regulations you need to know as they apply to healthcare providers.
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2021 CAL/OSHA Package For Medical Offices

The Cal/OSHA Documentation Kit has health care specific plans to prep your facility for Department of Labor and Industries (DLI) inspections. Various Cal/OSHA mandated and recommended forms are enclosed. Just fill them out, and you are in compliance! Complete Cal/OSHA documentation and information will be readily available.
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2021 OSHA Package For Medical Offices

The OSHA Documentation Kit has healthcare specific plans to prep your facility for OSHA inspections. Various OSHA mandated and recommended forms are enclosed.
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Medical Office Policies Procedures Manual (Download)

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This Medical Office Policies and Procedures Manual was developed to assist medical office managers in preparing a Standard Operating Procedures (SOP) Manual for your small to medium size medical practice. It can be custom tailored to fit your front medical office staff and operations.
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Conflicts in the Workplace: Sources & Solutions

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Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.
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Developing Cultural Competence (Healthcare) DVD

This program explores how cultural beliefs and values affect communication and understanding. Interviews with experts in the field provide further insight on how to provide culturally competent care.
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Needlestick Injury Prevention - DVD

Needlestick Injury Prevention - This short training program is designed to heighten awareness relating to needlestick injuries and to provide measures you can use to reduce these potentially serious injuries. 

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Medical Technician - Career Video

In this program host Melody Young visits a cardiac technician and learns about the career opportunities in medicine besides becoming a doctor or a nurse.
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Competent Care In A Culturally Diverse Nation - Video

Culturally competent care adapts care interventions to the cultural needs and preferences (ethnic and religious beliefs, values, and practices) of diverse clients. This program provides practical and effective methods of recognizing and dealing with the special needs of different cultures.
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Medical Emergencies and Emergency Preparedness DVD

This program teaches caregivers effective ways to relate to medical emergencies and disasters.
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COVID-19 Preparedness and Response Package

Protect your customers, patrons, community, patients, employees, and yourself with this easy to implement COVID-19 action plan. Thoroughly researched to address CDC, OSHA, Infection Control and other requirements for employers.
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Dealing with the Irate Customer II

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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
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How To Prevent Slips and Falls (Healthcare) DVD

How to Prevent Slips and Falls program focuses on how you can prevent these hazards. First of all, it's important to understand that the vast majority of slips and falls occur because the person is not paying attention to where they are walking or what they're doing and they either trip on something or the floor surface is slippery. We can describe slips and falls as a dual cause accident. We say dual because there may be two causes.
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Overview of HIPAA Privacy and Security Rules (DVD)

This continuing education activity has been developed a basic resource for HIPAA Covered Entity personnel such as HIPAA privacy and security officers, privacy contacts, risk managers, counsel, information management and information technology personnel, compliance officers
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Healthcare Violence: Be Part Of The Cure (DVD)

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Healthcare facilities are no longer considered immune from the violence of the outside world. In one state alone, nearly 60 percent of hospital employees received injuries from patients or visitors. Protect your employees by teaching them how to spot potential violence and how to diffuse a hostile situation.
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Keeping Patients on Dialysis Safe (Free Download)

Resource for patients on dialysis to learn more about protecting themselves from COVID-19 and the importance of not postponing treatments.
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Tell Me How About Medical Careers - Video

Tell Me How Career Series - Career Education & Opportunities for Young People. The Tell Me How series is a necessary addition to any library, guidance center or school curriculum.
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Bloodborne Pathogens and Needlestick For Healthcare Workers DVD

Bloodborne Pathogens and Needlestick for Healthcare Workers Awareness. OSHA estimates that 5.6 million workers in the healthcare and related fields are at risk of being exposed to bloodborne pathogens.
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The Secret of Guest Relations (Healthcare Version) DVD

Excellent guest relations is a must in the increasingly competitive field of healthcare. Don't let poor service and ineffective communication tarnish your organization's reputation. Teach your employees the "how-tos" of superior guest relations.

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The ABC's Of Hygiene DVD

Copyright 2003 - What information do young kids need to keep their bodies clean and healthy? This upbeat video gives a step-by-step demonstration of proper body hygiene. Written to national health standards.
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Skin Cancer Awareness DVD

This program is designed to provide basic skin cancer awareness. Additionally, the goal is to reduce exposure of skin cancer to workers exposed to the sun or welding operations.
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Bacteria and Disease Control - Video

Bacteria and Disease Control program covers how bacterium affects the janitorial and custodial professions and how it applies to cleaning.
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Home Health Aide Training Program

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This training course is designed to meet the challenges facing home health employers and training schools, you have complete program control with strong behind-the-scenes support from the Institute for Professional Care Education..
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Safety Orientation - Nursing Training DVD

Safety Orientation Nursing - Regardless of your job, safety is an integral part of your responsibility, which means no matter the task you perform, safety must be of vital concern.
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Hepatitis C - Another Silent Killer (DVD)

Hepatitis C - Another Silent Killer program brings awareness of HCV and prevention. Hepatitis C is a disease of the liver caused by the Hepatitis C virus (HCV).
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