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Medical Office Training Videos & Courses

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2021 HIPAA Deluxe Package For Healthcare Providers

The HIPAA Manual for Healthcare Providers consolidates the HIPAA regulations you need to know as they apply to healthcare providers.
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2021 CAL/OSHA Package For Medical Offices

The Cal/OSHA Documentation Kit has health care specific plans to prep your facility for Department of Labor and Industries (DLI) inspections. Various Cal/OSHA mandated and recommended forms are enclosed. Just fill them out, and you are in compliance! Complete Cal/OSHA documentation and information will be readily available.
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2021 OSHA Package For Medical Offices

The OSHA Documentation Kit has healthcare specific plans to prep your facility for OSHA inspections. Various OSHA mandated and recommended forms are enclosed.
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Medical Office Policies Procedures Manual (Download)

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This Medical Office Policies and Procedures Manual was developed to assist medical office managers in preparing a Standard Operating Procedures (SOP) Manual for your small to medium size medical practice. It can be custom tailored to fit your front medical office staff and operations.
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Conflicts in the Workplace: Sources & Solutions

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Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.
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Developing Cultural Competence (Healthcare) DVD

This program explores how cultural beliefs and values affect communication and understanding. Interviews with experts in the field provide further insight on how to provide culturally competent care.
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Needlestick Injury Prevention - DVD

Needlestick Injury Prevention - This short training program is designed to heighten awareness relating to needlestick injuries and to provide measures you can use to reduce these potentially serious injuries. 

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Hand Hygiene: The Best Medicine - Video

This program covers proper hand hygiene guidelines and explores the prevention of slips and errors that are caused by acting without considering the consequences.
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Medical Technician - Career Video

In this program host Melody Young visits a cardiac technician and learns about the career opportunities in medicine besides becoming a doctor or a nurse.
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Cultural Competency in a Healthcare Setting - Online Course

Cultural issues are actually central in the delivery of health services. This course will explore key concepts that determine cultural competency and provide insight to help you become a culturally competent healthcare professional.
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Competent Care In A Culturally Diverse Nation - Video

Culturally competent care adapts care interventions to the cultural needs and preferences (ethnic and religious beliefs, values, and practices) of diverse clients. This program provides practical and effective methods of recognizing and dealing with the special needs of different cultures.
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Medical Emergencies and Emergency Preparedness DVD

This program teaches caregivers effective ways to relate to medical emergencies and disasters.
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COVID-19 Preparedness and Response Package

Protect your customers, patrons, community, patients, employees, and yourself with this easy to implement COVID-19 action plan. Thoroughly researched to address CDC, OSHA, Infection Control and other requirements for employers.
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Dealing with the Irate Customer II

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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
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Hand Hygiene For Hands That Care - Video

We all recognize the importance of keeping our hands free of infectious microorganisms, but statistics indicate we're not following through in practice.
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HIPAA Compliance for Home Health & Hospice Care - Video

The Health Insurance Portability and Accountability Act (HIPAA) has undergone several modifications since its enactment in 1996, from the Genetic Information Nondiscrimination Act (2010) to the HITECH Act. Recently, the Department of Health and Human Services issued the HIPAA Omnibus Rule to revise, enhance, and strengthen the HIPAA yet again.
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Handwashing: Avoiding Germs and Viruses At Work - Video

Video Streaming Also Available

Each year, millions of people get sick. Whether it's the common cold, the flu or something more serious, we miss a lot of work.
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Bloodborne Pathogens: A Healthcare Refresher - Video

This program is short and to the point! It's ideal for retraining healthcare professionals who have already received initial training.
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HIPAA Privacy: Compliance Scenarios - Video

This program covers the basics of the HIPAA Privacy Rule and shows examples of what is necessary to comply. This must-see program uses specific scenarios to illustrate privacy dos and don'ts.

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HIPAA Rules & Compliance - Video

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Video Streaming Available!

This HIPAA compliance program reviews basic, unchanged requirements, qualified standards, and discusses critical changes.

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HIPAA Security and Privacy for Hospitals - Video

Video Streaming Also Available

This program will help you walk your employees through the basics of the HIPAA Security and Privacy Rules and make sure sensitive personal information is handled with the highest level of security and confidentiality.

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HIPAA: Do The Right Thing - Video

Video Streaming Also Available

HIPAA security and privacy compliance is mandatory! Walk your employees through the basics of the HIPAA Security and Privacy Rules and make sure sensitive personal information is handled with the highest level of security and confidentiality.

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HIPAA: Privacy Compliance - Video

This training program will help you comply with HIPAA's Privacy Rule – the first comprehensive federal protection guidelines for the privacy of health information. Your staff will learn the importance of protecting patient privacy and confidentiality under HIPAA's Privacy Rule.

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HIPAA: Privacy In Home - Video

Help your home health facility comply with HIPAA’s Privacy Rule – the first comprehensive federal protection guidelines for the privacy of health information. This training video will teach your staff the new guidelines for protecting patient privacy and confidentiality in home healthcare under the new rule.

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HIPAA: Privacy In Long-Term Care - Video

Help your long-term care facility comply with HIPAA's Privacy Rule -- the first comprehensive federal protection guidelines for the privacy of health information.
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