Call us: 888-337-2121
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Five Easy Ways to Order:  

  1. Secure Online Ordering -  As you place your order online, the information is encrypted in our secure shopping cart to ensure your privacy and security. Our check-out pages use 256 bit SSL Data Protection (the highest allowed by current browsers) to encrypt your personal data for transmission over the Internet. No credit card information is ever sent via email, and no security numbers are stored on our server. Our check out pages are scanned daily and certified hacker-safe by McAfee.
  2. Fax Orders To: 1-818-564-4201. Please call or email us to confirm receipt of your faxed order.
  3. Phone Orders: Call us at toll free: 1-888-337-2121
  4. Email Orders To: [email protected]
  5. Mail Orders To: You may mail your order to:

    Business Training Media
    P.O. Box 262044
    Encino, CA 91426-2044, USA

    If you have any questions, please Contact Us

Payment Methods:



We accept American Express, Visa, Master Card and Discover cards. We also accept purchase orders, company checks and bank wire transfers.

Purchase Orders:

State and Federal Government, Educational facilities, corporate and University Purchase orders are accepted. Company Purchase Orders (P.O.) are also welcome. We accept purchase orders directly from clients with 25 or more employees. Company checks are also accepted. Please mail your checks and P.O. to Business Training Media, P.O. Box 262044, Encino CA 91426-2044 or for faster delivery -Fax your P.O. with authorized signatures to 1-818-564-4201 or email your Purchase order to [email protected]

Company Purchase Orders from first-time customers must be paid in full before products are shipped unless approved in advance. Purchase orders will not be accepted from individuals or outside the U. S. without payment.  Purchase orders from outside the U.S. must be paid before products are shipped

Billed purchase orders are due within 30 days of the invoice date. Invoices not paid within 30 days will be subject to a 2.0% monthly service charge.

Note: Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Business Training Media reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

If you have any questions, please Contact Us.

Return Policy

All sales are final.


Supplier guarantees its products are free from defects in material and workmanship. If you believe a product is defective, Supplier may replace that product at no additional cost within 12 months of the original purchase. Contact your sales representative or use the contact information on the Supplier’s website.

Special Discounts

We offer special discounts of 10% off for educational, government and non-profit organizations on selected titles. We also offer volume discounts for multiple program purchases. For discount details, contact one of our consultants who will be happy to help you. Organizations/industries that meet the following requirements:

Educational/School Discounts:

Your organization must be a kindergarten through 12th grade educational institution or an accredited College or University.

Government Discounts:

City, county, state, or federal government agencies qualify for special discounts.

Non-Profit Discounts:

Occasionally we can offer discounts to 501C (3) non-profit organizations. Please Contact us for details.

Please contact us prior to ordering to receive any of these discounts: 888-337-2121  Contact Us.

Shipping & Tax

Business Training Media ships most orders via UPS or FedEx Ground service. We also offer our next day and 2nd-day shipping options. California residents pay 9.25% sales tax on there orders. Orders for the USA received before 12:00 p.m. (noon) PST can be eligible for same-day shipping. Arrangements can be made for same-day shipping after the noon cut-off for an additional rush fee. If you have questions about shipping please contact Supplier during business hours.

International Shipping

Supplier can also ship to internationally specified locations. Extra shipping and handling may apply for international shipments. 

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Free ground shipping on U.S. orders over $395.00

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