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Communication Skills Training Videos

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Conflict 101

Most of us would agree that one of the biggest challenges is dealing with conflict whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust - the list goes on and on.
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Interpersonal Influence Inventory - Starter Kit

The Interpersonal Influence Inventory Starter Kit has everything you need to get started with the Interpersonal Influence Inventory, including a comprehensive facilitator guide and six print self assessments. Additional Self Assessments may be purchased separately.
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Business Etiquette Customizable Course

Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet, or find out about when they do not meet them. This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.
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Front Line Guide Series - Download

The Front Line Guide Series is a “no nonsense” collection of five short guide books designed for the needs of new supervisors and supervisor candidates who need to quickly become grounded in practical competency areas that are crucial for managing others.

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Supervisor Communication Skills Customizable Course

In this course, you will learn the importance of assertive speaking -- asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.
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Solid Business Writing (E-Learning Version)

Have you ever misunderstood an e-mail? You thought it said one thing, only to find out later that the writer intended something totally different. This is a daily occurrence and is often the result of relying only on words. Few of us really love to write, but it is a necessary part of most jobs. It's normally seen as a chore and a daunting task that we have to do. By learning the tricks taught in this course, you will actually spend less time writing and create a better document.
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Negotiating Style Profile - Starter Kit

Everybody negotiates. And whether people are striving to hit their monthly sales quota, campaigning for a deadline extension, or pitching ideas to a team, the same principles apply. Theres more to effective negotiating than the outcome alone. In fact, building productive relationships is equally important. Skillful negotiators know this is the key to their success - and its what sets them apart from the rest.
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Conflict Strategies Inventory 3ed - Starter Kit

Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.
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Workplace Communication Skills Video

Workplace Communication Skills Video
Average rating:
Communication skills top the list of qualities that employers seek from job candidates, according to a recent survey conducted by the National Association of Colleges and Employers (NACE). Individuals who possess stellar communication skills are more likely to land jobs, keep them, and get promoted.
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Developing Positive Relationships at Work (E-Learning/Classroom Bundle)

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.
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The Art of Authenticity

Whether offered as a complete workshop, eLearning course, or micro-learning performance support tool, The Art of Authenticity can transform your organization and enable teams to achieve higher levels of engagement and productivity.
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Bridging the Communication Divide - Complete Game Kit

Take your audience on an exciting learning adventure with Bridging the Communication Divide! This hands-on experiential game explores the impact personality style has on everyday interactions and then offers a simple communication style model individuals can use to make immediate improvements to their communication skills.
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2720E1SBW

Solid Business Writing Customizable Course

Have you ever misunderstood an e-mail? You thought it said one thing, only to find out later that the writer intended something totally different. This is a daily occurrence and is often the result of relying only on words. Few of us really love to write, but it is a necessary part of most jobs. It's normally seen as a chore and a daunting task that we have to do. By learning the tricks taught in this course, you will actually spend less time writing and create a better document.
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2750E1MOE

Managing Offsite Employees Customizable Course

Managing a remote workforce takes more than smartphones,WiFi, web cams, and expense allowances. It requires the right employees in the right jobs with the right skills and the right resources. And it also requires managers with the know-how to communicate effectively, maintain a sense of community, cultivate teamwork and develop relationships built on trust.
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critical-thinking

Critical Thinking Skills Applied Customizable Course

What's the #1 skill executives look for in their employees? Critical thinking. It's not about criticizing others - it's about understanding the problem, evaluating the evidence, and making logical and thoughtful decisions. It's a skill that can help your organization find smart solutions to tricky problems, avoid emotional thinking and mistakes, and work together more efficiently. Critical Thinking Skills is a training solution that provides individuals with tips, techniques, and thought exercises that help to develop critical thinking skills.
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Just My Type Game

Add an exhilarating and meaningful exercise to any training session. Just My Type is a fun, revealing card game based on Jung’s theory of personality types.
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Meetings Customizable Course

Meetings: How to Make Them More Efficient and Effective, helps participants identify and develop the skills for ensuring the meetings are an advantage as opposed to a disadvantage to both employees and organizations alike.
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Management & Leadership Skills for Supervisors - Video

Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace.
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What's My Communication Style? - Starter Kit

What's My Communication Style? is appropriate for use with anyone and is equally effective for personal and management development. The communication assessment can be used as a standalone training development tool, or it can be incorporated into a more comprehensive training program on communication skills. This communication assessment is an effective foundation for a variety of soft-skills training topics, including communication, leadership, team building, and supervisory skills.
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Respectful Workplace: It Starts With You - Video

Respectful Workplace: It Starts with You explores this learning challenge through four quintessential skill points. Wrong-way scenes depict the negative impact of disrespect while right-way scenes inspire positive, respectful, inclusive behavior.
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Giving Great Feedback (e-Learning Course)

Managers discover how to provide the feedback each person needs to perform at a high level. (5-courses)
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MANAGER MOMENTS: How to Build a High-Performing Team Video

MANAGER MOMENTS: How to Build a High-Performing Team delivers short blasts of practical wisdom to help managers understand the natural stages of a team and what they can do to take their team to a higher level. Related topics are grouped into bite-sized programs. Realistic team scenarios are combined with host narrative that reinforces the learning takeaways.
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Rainforest Game 2nd Edition Complete Kit

Working within teams is challenging enough. But what happens when cross-functional or virtual teams are asked to collaborate with one another? Rainforest is a hands-on game that allows teams to experience the challenge of working across boundaries – and what it means to work better together.

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Navigating Difficult Conversations Customizable Course

Navigating Difficult Conversations introduces participants to a seven-stage process for taking control in these situations and minimizing negative backlash to effect an environment of reduced stress, increased trust, improved relationships, and higher productivity. With realistic examples and role-playing activities, this program helps participants as they prepare, carry-out, and close difficult conversations in the most productive manner
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Life Skills for Success: Communication Skills Video

This video provides individuals with strategies they can use to be more effective communicators, both on and off the job. Viewers will learn how to improve their verbal, nonverbal, and written communication skills.
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Communication Derailed Game Kit

Communication Derailed is a powerful, fast-paced simulation game that will help you to proactively equip your people with the skills they need to become good communicators.
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How to Manage Your Emotions Customizable Course

While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately. From minimizing frustration to conquering negative self-talk, this training will give individuals the tools they need to control physical responses, re-frame thinking, handle accidental outbursts, and learn long-term strategies for channeling emotions productively.
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Put it in Writing Customizable Course

Sharing information in the form of a report is an integral part of most workers' daily responsibilities. Put it in Writing helps employees to create reports that are consistently relevant, organized, credible, and professional no matter whether the message is intended to help improve work processes, resolve an issue, or encourage a decision.
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Developing Positive Relationships at Work (E-Learning Version)

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.
Learn more...
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Analytical Thinking Skills Customizable Course

Analytical Thinking Skills helps participants develop the ability to systematically and logically work through issues by following a 6-step process that begins with forming the issue into a question that can be answered.
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Complete Respectful Workplace Set - Video Series

This 4-part respectful workplace video training series is a must for managers, employees and leaders. Covering diversity, inclusion and overall respect in the workplace. This special complete set pricing makes it a "can't miss" affordable diversity training solution.
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Professional Email Etiquette

Professional Email Etiquette
Average rating:
Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
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Respectful Workplace Basics Series - Video

This 2-part respectful workplace training video series for employees and managers. Covering discriminatory behavior, diversity and respect in the workplace

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Communicating as a Manager Customizable Course

Communicating as a Manager is a great tool for managers, supervisors, and leaders alike who desire to improve their ability to guide employees or colleagues in their work. The program's primary focus is on improving an individual’s ability to fully listen and comprehend others' perceptions, to clearly convey expectations and performance feedback, and to effectively lead others through organizational change.

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Accountability That Works!

This innovative training program will provide everyone in your organization with the tools they need for a greater sense of empowerment and increased productivity
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