Supervisor Training Videos & Courses

An exciting, hands-on adventure game. Participants gain first-hand experience in the fundamental supervisory skills of: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations.

Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training program.

Supervisory Skills Questionnaire is the tool you need to equip supervisors with the skills they need to tackle the everyday challenges they face in the workplace. A trainer favorite for more than 15 years, this combination assessment, workbook, and half-day workshop targets five vital skills that shape a supervisor's work life. When managers are able to master these supervisor skills, they're well-prepared to balance the goals of the organization with the demands of their employees.

This spot-on video shows a series of stories that illustrate the kinds of legal questions that commonly occur in our workplaces.

Conflict can be an ominous word, but there's really nothing scary about it. Conflict happens anywhere that needs and wants meet resistance.

This video begins by demonstrating successful management styles: direction, influence, collaboration, and delegation. It then explains how your setting and your subordinates determine which management style is most appropriate for your situation -- and the need to adapt to changing circumstances.

This title contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, reproducible participant materials and a Power Point presentation.

"Can I Ask That?" Legal Interviewing - the "TAKEAWAY" for Managers is a conversational, easy-to-use program for managers that explains the ins and outs of conducting a legal job interview - one that doesn't violate antidiscrimination legislation.

Performance reviews are one of the most challenging managerial tasks. Nobody likes them. Not the managers or the employees. This workshop is designed to enable your organization to periodically deliver a brief orientation to performance reviews that achieves several key benefits

From Little League to professional sports, coaches lead their teams, motivating them to perform at their best. This, essentially, is what supervisors do at work, helping people gain the skills and knowledge to perform a task.

Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.

"Would I Follow Me?" video demonstrates one leader's behavior and the results in two different situations: first as a newly appointed leader, and then later after he has learned a few lessons about leadership.

Basic Management is the first grouping in a series of workshop collections that are designed to fully develop your managers. Each workshop is designed as a stand-alone workshop and can be delivered in any order. We suggest that you start your beginning managers out with the Basic Management Series and move them up the ladder to the Advanced Management Series, and then on to the Leadership Series. (This series is provided as a site license with unlimited customization and reproduction at a single location of all the workshops.)

Also available for online video streamlining
Would I Work For Me? features front-line supervisors and managers in realistic situations. It follows the career of Tom, first as a newly appointed supervisor, and then as a more experienced manager who has learned from his mistakes. While watching Tom's evolution, viewers learn eight effective management skills that improve motivation, productivity and the bottom line.

Training Objective: Define the role of the supervisor; Develop key supervisory skills, including planning, organizing, and controlling; Improve communication skills; Develop skills for running effective meetings. Activities Cover: Discipline; Planning and setting objectives; Decision making; Problem solving

In this program, a newly promoted team leader learns that giving leadership away is not as easy as it seems. Used to making decisions himself, he starts making decisions for the team, inadvertently preventing them from doing their jobs. And when he does try to share responsibility, team members are not always willing or able to take on the task.

Help supervisors conduct productive, timely, and relevant meetings with Supervisor on the Scene: Meeting Effectiveness.

Stress is the body's attempt to adjust to any changes in the environment; to be able to maintain a healthy balance in the body. The body goes into an alarm system of readiness to protect itself and to defend itself. Any interference or any interruption with the body's normal functioning causes an alarm to sound and creates a response called the GAS, which is the General Adaptation Syndrome.

Help supervisors conduct a successful training session with Supervisor on the Scene: Training Job Skills.

A "total training package" to help train supervisors and employees on preventing bullying and violence in the workplace.

Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.

Supervisors are paid to make decisions, and they need to be good at it because their choices affect employees and the organization's bottom line.

Classrooms, marriages, the public sector, and the workplace - there's no place where we don't seem to need more and better communication. It is a big part of our success in anything, including business and leadership.

It has never been more difficult to be a manager. The pressure to increase productivity and profits by doing more with less, while trying to corral a new high maintenance workforce that brings its own set of expectations and demands, has never been greater.