Management Training Videos
Business Training Media's management training videos are an essential tool for organizations to educate their managers and supervisors on how to develop their management skills and lead their teams effectively.
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Diversity and Inclusion: A Step-by-Step Guide for Managers
Assembling the right people for the right job is hard enough. But once you have your people in place, how do you get them to work together and form a cohesive team? This hands-on guide show manager and supervisors how they can resolve issues around ethnicity, age, gender, sexual orientation, disabilities and more.
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Managing Ethics: Code of Conduct Training for Managers
This ethics course provides managers and supervisors with ethical leadership skills necessary for maintaining an ethical workplace. Free preview
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Management & Leadership Skills for Supervisors - Video
Both newly promoted supervisors and experienced managers could use help or a refresher on understanding their people and knowing the right way to approach those tough challenges that seem to come up on a daily basis in the workplace.
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Outselling Your Competition - Brian Tracy
Brain Tracy
In this powerful session recorded in front of a live audience, you'll learn how to make more sales, faster and easier than ever before. Brian Tracy gives you a series of practical, proven techniques you can use immediately to get more appointments and boost your productivity in the most important areas.
HIPAA for Managers: Meeting Your Responsibilities Under the Law
This detailed review of the Health Insurance Portability and Accountability Act (HIPAA) provides administrators, supervisors, and managers with the tools they need for developing and reviewing their HIPAA privacy and security programs. This course also explains and illustrates the basic legal requirements for implementation, with examples and scenarios in a variety of settings.
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Diversity, Respect, & Legal Compliance - the "TAKEAWAY" for Managers
Diversity, Respect, & Legal Compliance — the "TAKEAWAY" for Managers™ is a conversational, easy-to-use program for managers that explains the importance of a diverse and respectful workplace. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented.
Conflicts in the Workplace: Sources & Solutions
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Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.
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The ART of Customer Service
Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.
Learn more...The ART of Customer Service
Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.
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The Drug-Free Workplace: Setting the Standard
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"The Drug-Free Workplace: Setting the Standard" features believable scenes in construction, manufacturing, hospitality, food service, and business. It raises your employees’ awareness of this widespread problem, shows the harm that can be done to themselves and others, and encourages them to get help if they or a coworker is affected by drug or alcohol abuse.
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Leading with Persuasion
"Leading with Persuasion" demonstrates the process of effective persuasion. In the video, a supervisor has an interesting idea for improving production, but almost no one on his team wants to listen. Fortunately, one fellow team member thinks he may have a good idea.
Learn more...The ART of Customer Service
Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.
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Bullying and Respect in the Workplace - Video
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Bullies often act just under the radar, denying their hostile intent or shrugging off their behaviors as humorous or insignificant. Yet, the constant tension they create not only damages the individual targets of their behavior but also the workgroup as a whole.
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Empowerment: Giving Leadership Away
In this program, a newly promoted team leader learns that giving leadership away is not as easy as it seems. Used to making decisions himself, he starts making decisions for the team, inadvertently preventing them from doing their jobs. And when he does try to share responsibility, team members are not always willing or able to take on the task.
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50 Activities for Developing Counseling Skills in Managers - PDF Download
Roy Bailey /2003
These fully reproducible activities will enable managers to concentrate on the personal views, feelings, and opinions of their staff, encourage person-centered management, improve interpersonal skills, ensure that organizational goals are achieved and more.
Leadership: What's Trust Got To Do With It? 2nd Edition
This program will teach leaders in your organization how to build trust and create a more productive work force.
Learn more...The ART of Customer Service
Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.
Learn more...
Customer Service: So Help Me Supervisor Edition
Video Steaming Also Available!So HELP Me (Supervisor Edition) takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. When employees are listened to, respected, and encouraged, they will do the same for their customers.
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The Power of Positive Discipline
This award-winning positive discipline video gives you six steps of progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.
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50 Case Studies for Management & Supervisory Training - Download
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.
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50 Activities for Developing Management Skills
50 fully reproducible activities ranging from 1 to 3 hours in length. There is skill development for the following managment skills: Problem Solving, Communication, Self Development, Self Exploration, Listening, Distance Management, Disciplining employees, Decision making, Leading Meetings, Managing Stress and more.
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The 50 Activities Library - Download
The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
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Wingman Team Building and Leadership
What does it take to overcome fear and lead with courage when facing adversity? How can you build trusting partnerships in your personal and professional life, and live congruent with your core values? Discover answers to these questions and many more in this high-flying adventure featuring highly decorated US Air Force fighter pilot Lt. Col. Rob "Waldo" Waldman.
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100 Reproducible Workshops - PDF Download
For many professional skills and competencies, this 5-volume set can start you in the right direction or complete existing programs that lack a key skill. You get 100 workshops that range from 1 to 3 hours in length.
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Customer Service: So Help Me Employee Edition
This program illustrates realistic customer service problems that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee.
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