Performance & Termination
For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.
Video Streaming Also AvailableIt's sad but true--one or more "bad apples" can spoil a bunch of your best performers or undermine your organizational culture. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.
Video Streaming Also AvailableLet's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
Here’s a terrific resource full of hands-on exercises that will make training in this vital area enjoyable and extremely motivating. Every employee – regardless of how experienced they are in appraisals – will be stimulated by learning how to question, listen, be objective, give feedback, communicate and manage the process.
Video Streaming Also AvailableAlthough discipline and termination decisions are common areas of legal exposure, it is too often that managers don't have the proper training to handle these fundamental managerial responsibilities appropriately. The result can be expensive, time-consuming litigation.
Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table.
Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.
Hard Facts, Dangerous Half Truths, and Total Nonsense: Profiting from Evidence-Based Management- DVD
Joel Kurtzman’s “new rules of employment” to instill common purpose are based on years of research and numerous interviews with top executives. From American Express’s Kenneth Chenault, to Michael Dell of Dell Inc., and Steve Wynn of Wynn Resorts, successful leaders align the interests of individuals with those of the organization. (DVD or Video Streaming)