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Terms & Conditions

Business Training Media and its suppliers and partners license training, educational, and informational materials for exhibition or use by customers for the education and/or training of themselves, their own employees, or persons exclusively engaged by them as follows:


  • License: The rights are set out below with the terms and period specified in this document and the relevant Order Form.
  • Licensee: The purchasing organization (Customer) as specified in the relevant order form.
  • Product: The product(s) specified in the relevant Order Form (including any accompanying or ancillary materials supplied with such product).
  • Supplier: Business Training Media and Its Content Providers.

This document outlines the terms and conditions on which the supplier licenses its training DVD/USB, e-learning, downloads, digital material, and streaming product for use by the Licensee. Please carefully read these terms and conditions before ordering/purchasing any products. By purchasing and accepting the product, the Licensee understands and agrees to be bound by these terms and conditions.

Supplier's Right to Modify Terms: SUPPLIER reserves the right to modify, alter, update, or remove portions of these Terms and Conditions at any time. It is advisable to check them (including the Privacy Statement and all other policies) periodically, as your ongoing use of the Site indicates your acceptance of any changed terms and your agreement to be bound by such changes.

License Terms: These are the terms and conditions (“Terms”) for an agreement whereby the Licensee applies for, and the Supplier supplies one or more Products. The Supplier licenses such Product(s) on a non-exclusive basis to the Licensee, subject to the terms of the License. All rights not expressly granted to the Licensee in these Terms are reserved to the Supplier.

Permitted Use: The Licensee may use or make available the Product for education and training purposes to its officers, employees, and those persons contracted principally to the Licensee (“Permitted Users”). The License does not extend to other entities or individuals, and special licensing rights must be obtained for certain categories.

Price and Payment: The price of any Products will be as quoted on the Order Form. Prices include payment terms, conditions, and relevant use and licensing information. Terms and conditions, pricing, and other policies may change without notice.

Evaluation Copies: Where a Product is sent for evaluation, the Licensee may use it for evaluation purposes only, and the evaluation period is 7 calendar days from the date of delivery.

Restrictions on Duplication and Dealing: The Products are intellectual property protected by law. The Licensee shall not copy, edit, amend, sell, rent, lend, or sublicense the Product without written permission.

Other Restrictions: The Licensee shall not charge an admission fee for a Product, advertise its use outside the organization, and shall follow specific guidelines for exhibiting or disseminating a Product.

Shipping Policy: The standard shipping method is UPS, USPS or FedEx Ground, with other methods available at an additional cost. International shipping is possible with extra fees. Same-day shipping may be eligible for orders received before noon CST. There may be additional fees for shipping to Hawaii, Alaska and internationally.

Return Policy: Some products may be exchanged within a 30-day period, and defective programs may be exchanged within the same period. Electronic, streaming, e-learning, and digital programs are non-returnable.

Warranties: Supplier guarantees its products are free from defects in material and workmanship for 12 months. Defective products may be replaced at no additional cost within this period.

Copyright Warning: Duplication of copyrighted material without written permission constitutes a violation of Federal Law. Criminal copyright infringement may result in penalties. The programs are for educational purposes only.

Permission to Reproduce: Reproduction or transmission in any form must be obtained in writing from the Supplier.

No Warranty: Information is subject to change without notice. The parties involved make no warranty of any kind, and the Licensee is responsible for ensuring the content's correctness and suitability.

Security Statement: The Supplier employs security methods to keep information safe. Credit card information is used for e-commerce purposes only.

Severability: If any terms are invalid, unlawful, or unenforceable, they will be severed, and the remaining terms will remain valid.

Entire Agreement: These terms constitute the entire agreement between Licensee and Supplier, superseding any previous arrangements.

Law and Jurisdiction: The governing law is the State of Iowa, and any dispute shall be subject to the exclusive jurisdiction of the courts of California.

Indemnity: Licensee agrees to indemnify SUPPLIER from any third-party claims arising from information submitted through the Site.

Copyright: All content on this site is owned or licensed to SUPPLIER and is protected by copyright laws.

Trademarks: Trademarks on this site are registered and may not be used without prior written consent.

Links to Third Parties: SUPPLIER is not responsible for linked sites' operation or content and shall not be liable for any damages arising from their use.

Limitation of Liability: SUPPLIER is not liable for incidental, indirect, or consequential damages. Some jurisdictions may not allow such limitations.

Disclaimer: SUPPLIER makes no warranty or representation regarding the accuracy or completeness of the information on this Site or the Services or Products.

Affiliate Links: This website includes affiliate links to products, and commissions may be earned from purchases made through these links.

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