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Accountability at Work: Creating a Culture of Ownership and Responsibility (Customizable Course)

The benefits to fostering a culture of accountability are not far-fetched. Most organizations are well aware of the end-result – high levels of employee commitment, participation, satisfaction and overall company morale just to name a few.

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Critical Thinking Skills Applied Customizable Course

What's the #1 skill executives look for in their employees? Critical thinking. It's not about criticizing others - it's about understanding the problem, evaluating the evidence, and making logical and thoughtful decisions.
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Employee Engagement: The Supervisor's Guide to Gaining and Sustaining Commitment (Customizable Course)

Employee Engagement is a training course that introduces leaders and managers alike to the tools and techniques for ensuring employees feel valued and supported in their day-to-day responsibilities. Organized into four distinct categories or strategies for employee engagement, the program offers self-assessments, interactive activities, and practical knowledge for becoming an effective and influential leader.
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Medical Office Policies Procedures Manual (Download)

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This Medical Office Policies and Procedures Manual was developed to assist medical office managers in preparing a Standard Operating Procedures (SOP) Manual for your small to medium size medical practice. It can be custom tailored to fit your front medical office staff and operations.
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Onboarding Customizable Course

Onboarding is the training course you need to help your new hires build a foundation for success from the get-go. At its core is the Onboarding Model with four overlapping elements -- Resources, Rules, Relationships, and Roles. Using these elements as a cornerstone in the onboarding process, managers learn how to become an active participant in helping new hires not only accelerate their involvement, but establish a groundwork for continual progression.
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Resilience Customizable Course

Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.
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Sales & Marketing Policies Procedures Manual (Download)

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Design Sales and Marketing practices for planning strategy, tactics, sales, administration, and product management. Download Sales and Marketing Policies Procedure Manual Templates in Easily Editable Word Documents.
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Selling Essentials: Coaching for Performance Customizable Course

Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they should be. That's why it's a good idea to assess skill levels from time to time, establish a baseline, and always have an action plan for improvement. The results are beneficial to the bottom line -- for both the individual and the organization.
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2750E1SEOSC

Selling Essentials: Opening the Sales Call Customizable Course

With the proper knowledge and preparation, your salespeople can establish themselves as experts, think on their feet, adapt to client expectations, and capture lifetime clients. As a module of the Selling Essentials Training Series, Opening the Sales Call is an in-depth training program that does just that.
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Successful Teamwork In Filmmaking - From Hollywoods Best Directors

This program looks at the art of writing a movie or choosing a script, the care and feeding of actors, how to work successfully with each actor, why your cinematographer is your best friend and a look ahead to the future of the industry.
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Corporate Leadership and Ethics (Free Download)

In today’s complex business world, effective leadership and rock-solid ethics go hand in hand. The special report Corporate Leadership and Ethics focuses on these two important qualities.

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51 Tips for More Effective Leadership Training (Free Download)

Learn more about training your management team with the advice-rich report 51 Tips for More Effective Leadership Training. This time-saving report covers everything from common mistakes to avoid to communication tips to leadership best practices. It’s a must-read for supervisor training.

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50 Tips for More Effective Safety Training: Volume 1 (Free Download)

The advice-rich special report 50 Tips for More Effective Safety Training: Volume 1 provides valuable training guidance that will keep your employees safe and your organization in compliance and moving forward.
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Construction Company Policies and Procedures Manual Template (Download)

A construction operations manual with easily editable construction company policies and procedures manual templates will clarify your construction jobs. This construction policies and procedures supplement includes prewritten MS-WORD policies, procedures & forms for easier construction company management, and comes as an easily downloadable file.
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101 Games for Trainers Package (Download)

101 classroom-tested games, exercizes, and activities that add spark and energy to your training sessions. PLUS 101 more games that will engage participants and bring weary participants back to life. Every trainer runs into that situation where participants hit the wall. These games and activities will splash excitement back into your audience and reenergize your training.

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15 Activities for Reinforcing Business Ethics

15 Activities for Reinforcing Business Ethics and Values (Download)

This book holds 15 simple to-utilize exercises that could be utilized separately or all in all to strengthen your organization's morals and qualities. Also helps workers to recommit to mindful business conduct.
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20 Reproducible Customer Service Workshops (Vol. 1) Download

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops.
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20 Reproducible Workshops for Managerial Effectiveness Volume 1 (Download)

This title contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, reproducible participant materials and a Power Point presentation.
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20 Training Workshops for Customer Service (Vol. 2) - Download

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops. Each workshop includes detailed trainers notes, transparency masters, and participant handouts. All materials are fully reproducible which makes them an excellent value for your training dollar!
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Teaching OSHA Requirements to a Diverse Workforce (Free Download)

It may require a little extra effort to plan your OSHA training for a diverse workforce. The rewards are there, however.
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Training Guidance on 21 Key HR Topics (Free Download)

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From filling out forms to attending meetings to counseling employees, the day of an HR professional is quite hectic and that ever-present to-do list seems to be getting longer by the week.

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50 Tips for More Effective Safety Training: Volume 2 (Free Download)

The advice-rich special report 50 More Tips for More Effective Safety Training: Volume 2 provides valuable training guidance that will keep your employees safe and your organization in compliance and moving forward.
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22 Training Events for Developing Team Leaders (Print Version)

22 Training Events for Developing Team Leaders is a series of flexible workshops which adapt to your participants' specific training needs. Build any activity into any team leadership program, tie several events together for a mini-training session, or select activities as stand-alone exercises.
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25 Legendary Leadership Activities - Download

What is “legendary leadership”? It can be defined simply as leadership that is remembered. These 25 activities are designed to ensure you are remembered as a good – or even great – leader.

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25 Plus Role Plays to Teach Negotiation, Volume 2 - Download

Updated with 25 new role plays not covered in the first volume, the latest edition of the popular 25 Role Plays to Teach Negotiation will inspire you to think and act like a negotiation expert.

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