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25 Problem-Solving and Decision Making Activities

25 Problem-Solving and Decision Making Activities helps managers improve problem-solving and decision-making skills through an exciting eight-step training approach.
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25 Reproducible Activities for Customer Service Excellence - Download

Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.

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25 Role Plays For Interview Training - Download

Use this selection of best practice Interview role plays to structure interview training exercises in five areas that use interview style management communication
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25 Sales Strategies and Activities - Download

25 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies.

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5 Minute Food & Kitchen Safety Activities (Download)

Use the 5 Minute Food and Kitchen Safety Activities as quick, easy, and effective activities to fill extra minutes of class time. Each activity is calculated to last 5-10 minutes.
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21st Century Recruiting (Free Download)

If it’s true that any organization is only as good as its people, it’s also true that effective hiring practices are the key to success for every entity. Dynamic recruiting efforts, therefore, are a must-have to keep your organization competitive in your marketplace.

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5-Manual CFO Internal Control Procedures Bundle - Download

The essential set of financial accounting internal control procedures manuals provides a comprehensive collection of fast, easy, and fully editable business templates that any Chief Financial Officer (CFO) or Controller can turn to for business best practices. Why start from scratch when you can have thoroughly researched, prewritten content at your fingertips?
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50 Activities for Achieving Change - PDF Download

A complete selection of training activities for teaching others the process of accepting change, demonstrating the need for change, reducing conflict, improving communication skills and more.
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50 Activities for Achieving Cultural Competence - PDF Download

Jonamay Lambert, Selma Myers, George Simons

An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication.

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50 Activities for Achieving Excellent Customer Service - PDF Download

Increase the creativity and skill level of customer service representatives, Demonstrate what excellent customer service is, Provide insights and practice to improve customer service, Develop your own organizations bank of customer service learning situations
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50 Activities for Administrative, Secretarial, and Support Staff - PDF Download

This manual of activities is written for support staff – the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.

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50 Activities for Coaching - Mentoring - PDF Download

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These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

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50 Activities for Collaborative Management - PDF Download

In 50 Activities for Collaborative Management, you’ll find an array of dynamic and engaging exercises to help you explore what makes collaborative management work, its potential benefits and how to experience them in your organization.

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7 Strategies for Effective Training (Free Download)

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This special report will show you how to build an effective training program that motivates and teaches your workforce to be the best in your industry.
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50 Activities for Conflict Resolution - PDF Download

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This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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50 Activities for Creativity and Problem Solving (Download)

These reproducible activities develop creative thinking, offer new approaches to problem solving, and develop innovative approaches to problems that aren't responding to traditional methods.
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50 Activities for Developing Counseling Skills in Managers - PDF Download

Roy Bailey /2003

These fully reproducible activities will enable managers to concentrate on the personal views, feelings, and opinions of their staff, encourage person-centered management, improve interpersonal skills, ensure that organizational goals are achieved and more.
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50 Activities for Developing Critical Thinking Skills - PDF Download

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50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills.
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Sales Training: 7 Best Practices and 3 Case Studies (Free Download)

In this special report, we give you several best practices for these topics, plus a few case studies of successful companies and their sales training operations.
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50 Activities for Developing Emotional Intelligence - PDF Download

Best-Seller

A collection of reproducible emotional intelligence activities perfect for skill-building on self-awareness, emotional control, empathy, social expertness, personal influence, mastery of vision and more.

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50 Activities for Developing Leaders Vol. II - PDF Download

Best-Seller By Lois B. Hart, Ed.D. (2003)

For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus o

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50 Activities for Developing Management Skills

50 fully reproducible activities ranging from 1 to 3 hours in length. There is skill development for the following managment skills: Problem Solving, Communication, Self Development, Self Exploration, Listening, Distance Management, Disciplining employees, Decision making, Leading Meetings, Managing Stress and more.
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50 Activities for Developing People Skills - PDF Download

Learn to improve interpersonal skills, enhance management performance, create effective teams, and improve communication within your organization.
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50 Activities for Developing Supervisory Skills

50 fully reproducible activities ranging from 15 minutes to more than an hour in length. Skill development for team leaders, front line supervisors and facilitators includes: Promoting the Organization to Employees, Running Meetings, Diffusing Conflict, Negotiating Vacations, Dealing with Un-motivated People, Managing Gossip and more.
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50 Activities for Diversity Training - PDF Download

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average rating 100%
The 50 activities in this resource book has been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs.
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