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Elder Care Training Videos

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Customer Service In Long-Term Care: Making It World-Class (DVD)

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Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Coastal's Customer Service In Long-Term Care: Making It World-Class

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Dementia & Alzheimer's Caregiving: Through The Looking Glass - DVD

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There are five million victims of the Alzheimer's disease in the U.S. alone.

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Handwashing: Avoiding Germs and Viruses At Work (DVD)

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Each year, millions of people get sick. Whether it's the common cold, the flu or something more serious, we miss a lot of work.
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Elder Abuse & Neglect: Show You Care - DVD

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This compelling program remains our best-seller year after year! It is a must-have for facility managers and administrators committed to providing optimal quality care for their patients or residents in their golden years.

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Tuberculosis: Identification & Control For Non–Isolation (DVD)

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Every healthcare facility needs a TB infection control plan - and every healthcare worker needs to be thoroughly trained in preventing the spread of disease.
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Patient Safety: Light The Way (DVD)

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Pro-active improvement of patient care processes prevents adverse patient outcomes. This must-see training program will create a culture of safety within your facility.

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Lila's Story - Healthcare Customer Service (DVD)

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations.faction does not happen accidentally.
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Alzheimer's Disease DVD Combo Pack

Alzheimer's Disease Training Combo Pack
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Caring for Someone with Early to Mid Stage Alzheimer's Disease. This program defines Alzheimer's Disease and its effects and teaches communication techniques that can bring a higher quality of life both to the person who has Alzheimer's and to the caregiver.
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Caring for Someone with Early to Mid Stage Alzheimer's Disease DVD

Caring for Someone with Early to Mid Stage Alzheimer's Disease DVD
Average rating:
When home care professionals and primary caregivers are educated about Alzheimer's Disease and provided with helpful communication tools, it can increase their understanding, making it easier for them to relate with those who have Alzheimer's. Improved communication and acceptance naturally create a higher quality of life for the person who has Alzheimer's.
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Companion Homemaker: Roles and Responsibilities DVD

This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job.
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Developing Cultural Competence DVD

Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one standard of behavior or belief upon everyone. You can use this training to educate professional and paraprofessional home care and hospital staff about behaviors and communication tools that foster respect and sensitivity.
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Elder Abuse & Neglect DVD

This program teaches home care professionals and primary caregivers about the complexities of elder abuse in the home and presents signs and symptoms for each form of abuse.
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Elder Abuse Training Video Program

Elder Abuse Training Program
Average rating:
The Elder Abuse Training Program is a 2-hour course that teaches home care professionals and primary caregivers about the complexities of elder abuse and neglect in the home setting.
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Essential Bedrest Skills DVD

Learn everything you need to know about common bedrest positions, moving and positioning a person in bed, making an occupied bed, the importance of proper posture and body mechanics, bedpan use, active range of motion exercises, using a mechanical lift and recognition and prevention of pressure ulcers.
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Combative Residents: Mirror Their Reality (DVD)

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This important program discusses the problems, causes and various forms of combative behavior which occur in long-term care facilities and helps you learn how to prevent your employees from being victims of combative behavior.

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Cultural Competency: Problem Solving

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This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients.
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Enriching Your Culture To Prevent Medical Error (Manual)

Preventing medical errors that harm patients is the goal of People-Based Patient Safety®.

This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS ? the specific skills that raise staff awareness about working safely and avoiding errors.

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Elder Abuse (Handbooks/10 Pack)

This important handbook stresses the importance of providing the best care possible for elderly patients, thus minimizing abuse.

Number of pages can vary though most handbooks are 16 pages in length and include a tear-out quiz.

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Healthcare Safety Orientation - DVD

As a healthcare professional, you know that your patients continually rely on you for their health and safety - but what about your own? It can only take a minute of neglect on your part or that of a co-worker for you to become a patient yourself.

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Advanced Directives - DVD

Release - 2008

Discussing end-of-life care with patients and their families can be very difficult. Despite the challenge, advanced planning helps to ensure that each patient can die as they wish.

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Improving Your Rehabilitative Nursing Skills (DVD)

Learn why optimal wellness is critical regardless of disability or disease. We will also review how to work with patients who have limited mobility including procedures for moving a patient and the importance of promoting self-care with the help of adaptive devices.
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Developing Successful Client Relationships & Assessment Skills - Video

These 13 webinar sessions, taught by one of the most experienced Geriatric Care Managers in the industry, provide invaluable insights and training for anyone interested in or already pursuing a career in Geriatric Care Management. Many of these courses are also ideal for people who serve seniors in other fields, such as senior move managers and home healthcare company owners and operators.
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Domestic Violence and Elder Abuse - Video

Domestic violence and abuse of the elderly can happen anywhere in big cities, small towns and the suburbs. It is a shameful problem, but unfortunately not a unique or new problem.
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Preventing Resident Falls In Long-Term Care - DVD

Falls are the cause of 40% of all nursing home admissions. Today, healthcare professionals are taking pro-active steps to minimize and eliminate risk factors before falls occur. This program will take a look at some of the assessment tools and protective strategies you can use to take the guesswork out of fall prevention including:
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Lifting Patients From Chairs (DVD)

Lifting Patients From Chairs - There’s no easy, generic way to describe how to safely lift or move a patient. Each patient and each situation is unique. For example, during your busy day, you may have to move a patient from a bed to a wheelchair or from a wheelchair to a bathtub.
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Home Health Safety Orientation Training DVD

This important program will help you recognize the potential dangers of working in a home care setting. It provides important safety tips which will protect you and your patients.

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How to Measure Vital Signs DVD

This program teaches home care professionals and primary caregivers the skills and techniques necessary to take and record vital signs accurately.
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New Look At Aging: Use It Or Lose It (DVD)

Heart disease, cancer, arthritis and osteoporosis - are these diseases preventable? Many experts believe so. If someone has a chronic illness what can be done to improve their quality of life? What can baby boomers do to support their parents who are living with these conditions? Focusing on people who have chronic illnesses and addressing current knowledge about chronic illnesses as well as how people with these illnesses continue to live successfully.
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The Facts About Advanced Directives (DVD)

Develop an understanding of the purpose & function of a Living Will, Healthcare Surrogate, Power of Attorney, & Do Not Resuscitate Order. Learn the basics & more about advanced directives, including typical scenarios GCM’s experience. Instructive case studies are based on Florida law.
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Geriatric Care Manager As Resource Expert (DVD)

Discover research, evaluation & networking methods to develop a database of resources. Learn what every GCM needs to know about Medicare & Medicaid. Understand how to ensure you are recommending the right service for each client’s unique situation. Gain insight into the skills needed to build successful relationships with targeted professionals to enhance your ability to serve your client.
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Communicating Your Value to Develop Long-Term Clients - Video

Develop skills and techniques to cultivate clients through effective communication that demonstrates your value. Enhance verbal and written communication skills. Learn to cultivate clients towards a long-term care management relationship. Document to avoid liability.
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Basic First Aid (DVD)

Emergency situations can occur at any time and the health care assistant may be the first one to respond. Learn how to react to breathing emergencies, cuts, burns, chest pain, fractures and more! This program will assist your staff with knowing what to do and when to do it
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Universal Precautions - Infection Control Procedures

Universal Precautions - Infection Control Procedures - Infections can be deadly they can destroy your health and certainly are hazards to avoid.
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What Is COPD? (DVD)

COPD stands for Chronic Obstructive Pulmonary Disease, a group of 5 lung diseases that limits the flow of air into and out of your lungs. This program is part of our respiratory series designed to comply with the Joint Commission standards for education of patients and family.
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Disaster Preparedness In Long Term Care

Emergencies and disasters can occur at any time with or without warning and being prepared can mean the difference between life and death. This program is intended to assist your staff with preparing themselves and residents should an emergency or disaster occur. This program was awarded a National Telly Award for Education.
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