Customer Service Training Videos & Courses
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Phenomenal Customer Service

Service Impact Series (5 DVD Set)
Customer Service Impact Series was created by one of the top training, certification, and consulting companies. Featuring engaging and lifelike customer service training scenarios that will be enjoyable and highly effective!

Customer Service How to Handle Difficult Customers


Customer Service: Communication

Beyond Excellence - Robert Stevenson

Dealing with the Irate Customer II


Inc. Magazine: Business Advisor Series
Inc. Business Advisor provides “best practice” management information for entrepreneurs to help create and build their business. Inc. draws upon more than thirty years of experience with the most successful, innovative entrepreneurs in the world.


Compassion Fatigue

Becoming A Customer Service Star - Starter Kit


Email Effectiveness

Learning to Listen 3ed - Starter Kit

Power Talking
This content-loaded seminar will give you specific ideas on how to be more positive and persuasive in everyday conversational interactions.

Customer Service - How to Excel


Customer Service: Reasons to Excel

Customer Service Gone Viral


Customer Service: Skills Required

Customer Service Counts Video



Customer Service: How to Excel

Undeliverable: Email Etiquette for Today's Workplace (DVD)


Customer Service: Difficult Customers

Customer Service: The Telephone Connection

This training video uses humor to teach that excellent telephone customer service doesn’t just happen. It requires dedication, skill—and enthusiasm.

Professional Email Etiquette


50 Activities for Achieving Excellent Customer Service

Cultural Diversity In Health Care: Assisted Living - Video

