Retail Training Videos & Courses
Coronavirus: Guarding Against COVID-19 (Video Streaming)
Dealing with the Irate Customer II
Warehouse Safety Training Video
How to Prevent Embezzlement Manual (Download)
Because embezzlement is generally a financial “habit” crime made up of a series of rhythmic, predictable and cyclic events, it becomes a simple matter to answer the question of just why certain types of companies are so susceptible to embezzling. Besides the fact that many companies store important assets like money, property and data, remember that most companies function in a traditional way.
Customer Service Counts Video
Customer Service: So Help Me – Supervisor Edition
LEAKPROOF: 8 Privacy Principles
Customer Service: So Help Me – Employee Edition
The ART of Customer Service
Retail Employee Safety Training DVD
Retail Employee Safety - Safety in a retail environment is an important part of your job responsibilities and should be accepted as a routine part of your work.
Warehouse and Distribution Center (DVD)
Supermarket Customer Service Training DVD
Retail Security (DVD)
Customer Service Zone - DVD Training
The Angry Customer - DVD
Find Out How to Calm – and Not Calm – the Caustic Client! Humorous, broadcast-quality packed with strategies for handling abusive customers.
It's Up to You: Stopping Sexual Harassment (2-Part Series) - Video
Violence on The Job (DVD)
Drug Testing In The Workplace (Retail) DVD
Drug Testing In The Workplace - We're not going to discuss why people abuse drugs, alcohol, or controlled substances, but we will address drug screening, how it's accomplished, what happens in the testing lab, and the protection of your rights in drug testing. There has been a lot of publicity and reports about drug testing, which have caused uncertainty about the accuracy of the tests, specimens getting mixed up, and other confusing or conflicting information.
COVID-19 Preparedness and Response Plan Download
Creating Customers for Life
This exciting and idea loaded seminar is Michael Wickett’s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence.
Customer Service: You’ve Got Customers
Supermarket & Convenience Store Safety Video Package (10 DVD-Set)
Order our supermarket safety and convenience store training video courses to learn about sanitation and hygiene in the grocery environment.