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Retail Training Videos

Business Training Media offers a variety of retail employee training videos and resources, including videos on customer service, sales skills, safety and merchandising.
Warehouse Safety Training Video

Warehouse Safety Training Video

Our "Warehouse Safety" training program helps employees to stay safe by identifying the specific hazards they can encounter while working in a warehouse, and providing them with practical procedures they can use to avoid them.
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How to Prevent Embezzlement Manual (Download)

Because embezzlement is generally a financial “habit” crime made up of a series of rhythmic, predictable and cyclic events, it becomes a simple matter to answer the question of just why certain types of companies are so susceptible to embezzling. Besides the fact that many companies store important assets like money, property and data, remember that most companies function in a traditional way.

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Customer Service: So Help Me (Supervisor Edition)

So HELP Me (Supervisor Edition) takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. When employees are listened to, respected, and encouraged, they will do the same for their customers.

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Customer Service: So Help Me – Employee Edition

This program illustrates realistic customer service problems that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee.
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Supermarket Customer Service Training DVD

Supermarket Customer Service program provides tips on improving customer service. Customer services are recognized sales builder in any retail business. Customers want to shop and buy merchandise in retail establishments where they are treated with courtesy, respect, and dignity.
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Drug Testing In The Workplace (Retail) DVD

Drug Testing In The Workplace - We're not going to discuss why people abuse drugs, alcohol, or controlled substances, but we will address drug screening, how it's accomplished, what happens in the testing lab, and the protection of your rights in drug testing. There has been a lot of publicity and reports about drug testing, which have caused uncertainty about the accuracy of the tests, specimens getting mixed up, and other confusing or conflicting information.

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CreatingCustomersforLifeDVD

Creating Customers for Life

This exciting and idea loaded seminar is Michael Wickett’s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence.

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Customer Service: You’ve Got Customers

Video Steaming Also Available!

"You've Got Customers!" follows the trials of a young customer service provider in his first job. There he receives an education from a most unlikely team of teachers—a bowling team. From them, he learns six key customer service techniques which could be used in any business, anywhere.
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Supermarket & Convenience Store Safety Video Package (10 DVD-Set)

Order our supermarket safety and convenience store training video courses to learn about sanitation and hygiene in the grocery environment.

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Customer Accidents - Third Party Liability (DVD)

This program provides generally accepted guidelines in what we call third party liability or non-employee liability claims. There are many things you can do that prevent or help reduce customer accidents.
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Restaurant - Sanitation and Health for Food Service Workers - DVD

Sanitation And Health For Food Service Workers - Food-borne illness is quite prevalent in the home, restaurants, hotels, retail establishments, and even school cafeterias. Through someone's carelessness, micro‑organisms were allowed to get on the food such as chicken, beef, pork, and a variety of other foods.
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Restaurant Sanitation and Hygiene DVD

Foodborne illness is prevalent in the home, restaurants, hotels, retail establishments, and school cafeterias. Through carelessness, micro-organisms were allowed to get on the food. The program will touch on how food becomes contaminated, cleanliness, sanitizing, and food temperatures.
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11007A

Supermarket Safety - Box Cutter Safety Training Video & DVD

Box Cutter Safety program will show you how to safely use a box cutter. There are many varieties of box cutters. Box cutter injuries are not caused by the type of box cutter, but by the lack of attention and training of the individual. Another name for box cutters is “finger cutters.”

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Lifting Safely With Back Belts DVD

Lifting Safely with Back Beltslooks at how the back works and how wearing back belts can provide support. The vast majority of back injuries are preventable; however, many back problems are not the result of injury, but are the result of degeneration of the discs.
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11013A

Walkie Stacker - Safe Operating Procedures

Walkie-stacker Safe Operating Procedures program covers the safe operation of the walkie stacker. It is an extremely important part of many organizations’ material-handling responsibilities; however, extreme caution must be taken when using this type of equipment.
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Convenience/Supermarket Store Safety (DVD)

Convenience/Supermarket Store Safety program will make you aware of hazards so you can take action to prevent them from becoming accidents and injuries. Safety is an important part of your job responsibilities.
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Restaurant - Sanitation and Health for Food Service Workers - DVD

Sanitation And Health For Food Service Workers - Food-borne illness is quite prevalent in the home, restaurants, hotels, retail establishments, and even school cafeterias. Through someone's carelessness, micro‑organisms were allowed to get on the food such as chicken, beef, pork, and a variety of other foods.
Learn more...
Warehouse Safety Meeting Kit

Warehouse Safety Meeting Kit

"Warehouse Safety Meeting Kits" helps employees to stay safe by identifying the specific hazards they can encounter while working in a warehouse and providing them with practical procedures they can use to avoid them.

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Safety Orientation in Transportation and Warehouse Environments

Safety Orientation in Transportation and Warehouse Environments - Video

Our Safety Orientation in Transportation and Warehouse Environments provides employees with the necessary information to establish and uphold a workplace that prioritizes safety and well-being.
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Safe Lifting in Construction Environments Safety Video

Safe Lifting in Construction Environments Safety Video

This safety training program on "Safe Lifting in Construction Environments" provides the information employees need to protect their backs when they are lifting and carrying.

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Returning to the Workplace - The Top Ways to Protect Your Workplace from COVID-19

To combat both the spread of the virus and the negative emotions in connection with it, employers need to have an open dialogue with their employees about the virus, it's potential impact on the organization and what employees can do to protect themselves.
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