Creating Customers for Life

This exciting and idea loaded seminar is Michael Wickett’s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence. He’ll show you that the method and order in which you ask questions have a direct relation to how much the customer likes you. He’ll also share creative and impactful ideas for winning a customer’s trust and keeping them for life!

In this program you'll learn:

• How to ask the most important questions at the right time
• turn your customers into walking testimonials
• receive high quality, honest answers to your questions
• outsmart the competition with clever sales ideas
• strengthen relationships by supporting people's aliveness
• and much more.

Released: May 2006 / Length: 90 min

About the Trainer

More than a dozen years of research and experience have enabled Mike Wickett to bring his state-of-the-art approach to building better client relationships to companies all across America. With a wide range of powerful yet easy-to-use techniques, he knows exactly what it takes to increase sales and profitability, enhance productivity and move organizations far ahead of the competition.

Michael Wickett has been a professional speaker, trainer and success coach for more than 25 years. He conducts programs regularly on leadership, selling skills, customer service and peak performance. His impressive list of corporate clients include State Farm, 3M, Century 21, Nestlé, and IBM.

His core business is creating professional sales cultures through customized sales training, and coaching. In addition, he has recorded 24 audio learning programs that have assisted many salespeople to break industry records. Michael Wickett has hosted a documentary for Public Television entitled “Michigan and the American Dream”. In addition, he developed and teaches a six-session program on Success and Life Skills for recovering alcoholics at the Salvation Army. Michael is also an active board member of two children's charities.