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Hospitality Training Videos

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Hazard Communication in Hospitality Environments Safety Video

This updated "Hazard Communication in Hospitality Environments" courses discuss the requirements of the HAZCOM Standard, the hazards that can be associated with different types of HAZMATs, and what employees can do to avoid these hazards.
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Coronavirus: Guarding Against COVID-19 (Video Streaming)

Coronavirus: Guarding Against COVID-19 online course discusses COVID-19 hazards and the safe practices that the World Health Organization, the Centers for Disease Control and other healthcare authorities recommend that you follow to avoid them.
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COVID-19 Preparedness and Response Package

Protect your customers, patrons, community, patients, employees, and yourself with this easy to implement COVID-19 action plan. Thoroughly researched to address CDC, OSHA, Infection Control and other requirements for employers.
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Drug-Free Workplace Employee/Manager Combo (2 Courses)

Average rating:
average rating 100%
These two new drug-free workplace videos help you meet mandated training requirements and provide guidance for your managers and supervisors. (DVD or Video Streaming)
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Dealing with the Irate Customer II

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average rating 100%
Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
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Security Awareness (Hospitality) DVD

This training program teaches hospitality employees how to be more aware of security and their surroundings. Discusses what to do in case a suspicious person or item is found a hotel.
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Special Hospitality Training Package (Hotel/Motels) (10 Videos) Safety Videos

Special Hospitality Training Package (Hotel/Motels) (10 Videos) Safety Videos- This is a special limited time offer that we are doing from the hospitality (hotel / motel) industry.
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SafeTravel

Safe Travel - DVD

Safe Travel - This short training program will take you through the process of making your trip more successful and safer. These safe travel tips have been documented by a number of safety-security experts and the hospitality industry.
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Hotel Safety Series - Sanitation and Health For Food Service Workers (DVD)

Foodborne illness is quite prevalent in homes, restaurants, hotels, and retail establishments. Through someone's carelessness, micro-organisms were allowed to get on food. The program will focus on cleanliness, sanitation, food temperatures, and good housekeeping.

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Hospitality Customer Service Training DVD

This program provides a fresh approach to quality customer service in the hospitality industry. This film is appropriate for all employees in this industry.

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What's Your Pickle? Video

In What's Your Pickle? Bob hits the road in his red 1954 Cadillac convertible in search of "all-star" Pickle Givers from across the country
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Managing the Drug-Free Workplace

Average rating:
average rating 100%
This drug-free workplace training video course helps you meet mandated training requirements and provides guidance for your managers and supervisors.
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Hotel Safety Series - Bomb Threat Procedures - DVD

Bomb Threat Procedures - Bombing and the threat of being bombed are harsh realities in today's world. The public is becoming more aware of those incidents of violence and the potential for destruction and physical harm.

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Laundry Room Safety Basics (DVD)

There are potential safety hazards and concerns in the laundry facility that you need to be aware of. Everybody wants and deserves a safe and accident-free work environment. This program covers how to avoid hazards that are found when working in a laundry room.

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Stopping Sexual Harassment

It's Up to You: Stopping Sexual Harassment (2-Part Series) - Video

With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to comprehensive training have grown. Free Preview
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Love 'em Or Lose 'em: Employee Retention - DVD

Release - 2000

Video Streaming Also Available

Everyone is aware that employee retention is a growing and expensive problem for companies today.

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Stopping Sexual Harassment for Managers

It's Up to You: Stopping Sexual Harassment for Managers

With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to extensive training have grown. The answer is It’s Up to You: Stopping Sexual Harassment, a comprehensive and updated tool for managers and employees alike.

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Stopping Sexual Harassment for Employees

It's Up to You: Stopping Sexual Harassment for Employees

Join our host as she explains the law, and then introduces 14 real-world scenarios to illustrate the most common sexual harassment issues confronting organizations today, including inappropriate touching, slurs, jokes, computer-related materials, and much more.

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Customer Service Zone - DVD Training

Featuring extensive expert research, Customer Service Zone has crystallized the essential learning points from dozens of sources; from customer service experts to dozens of real-life customers.
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The Angry Customer - DVD

Find Out How to Calm – and Not Calm – the Caustic Client! Humorous, broadcast-quality packed with strategies for handling abusive customers.

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Workplace Violence: The Early Warning Signs (Employee/Manager Combo)

Average rating:
average rating 100%
The employee version of this video details the ten warning signs of workplace violence, as seen from the employee perspective. The manager version provides supervisors with additional content, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee.
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The ART of Customer Service

Excellence in customer service boils down to three basic ideas: give customers the attention they want, the respect they deserve, and the time to answer their questions and take care of their needs.
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Hotel Safety Series - Maintenance Person Safety

Maintenance Person Safety - We know maintenance persons are experienced, trained professionals with good safety knowledge that’s why we call this a review. In your job, you’re faced with many decisions on a day-to-day basis and safety is a primary importance in these decisions.

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Laundry Room Safety Basics Training DVD

Laundry Room Safety Basics - Safety is everyone’s responsibility. Regardless of what part of the facility you work in. The laundry facility is no different. There are potential safety hazards and concerns in the laundry facility that you need to be aware of. 

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