Employee Retention Training Videos

Johnny the Bagger: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics.

Release - 2000

Video Streaming Also Available

Everyone is aware that employee retention is a growing and expensive problem for companies today.

Free Online Preview Available!

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning.

Documenting Employee Performance Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues – from the identification of the issues all the way through resolution.

Organizations totally driven by the market consistently outperform their competition in profitability. These organizations carefully segment their markets and deliver an outstanding value proposition to their target customers. (DVD or Video Streaming)

If you can see it, you can be it.” Based on 25 years of experience in Silicon Valley, David DeWalt’s first principle for building a successful enterprise is to communicate a strategic vision—capturing employee loyalty

Video Streaming Also Available

Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done! offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace.