Employee Retention Training Videos
Retaining Your Employees (Online Course)
A Leader's Guide to Delegating - Video
Managing People: Key Skills for Great Managers - DVD
Johnny the Bagger: A True Story of Customer Service - Video
Johnny the Bagger: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Bad Apples: How to Deal with Difficult Attitudes - Video
50 Activities for Coaching and Mentoring (Print Version)
These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.
50 Activities for Promoting Ethics within the Organization
This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics.
Love 'em Or Lose 'em: Employee Retention - DVD
Release - 2000
Video Streaming Also Available
Everyone is aware that employee retention is a growing and expensive problem for companies today.
Supervising the Difficult Employee - Video
The Keys to Effective Supervision DVD
Onboarding New Employees (Online Course)
Managers work with new hires to help them quickly get up to speed by understanding what they must do and achieve to become fully integrated employees.
Great Games for Trainers
Building Trust and Respect (Online Course)
Life's Lessons: Values & Ethics - Video
Changing Pace - Binder/Book
This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning.
Managing an HR Department of One
Documenting Employee Performance Workshop
Documenting Employee Performance Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues – from the identification of the issues all the way through resolution.
Team Workout: 50 Interactive Activities
15 Activities for Reinforcing Business Ethics and Values (Print Version)
50 Activities for Diversity Training
Let's T.A.L.K.: Handling the Difficult Performance Appraisal - Video
Video Streaming Also Available
Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
Office Policies Procedures Manual (Download)
HR Policies and Procedures Manual (Download)
Whale Done! The Power of Positive Relationships - Video
Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done! offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace.
