Employee Retention Training Videos

Johnny the Bagger: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics.

Release - 2000

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Everyone is aware that employee retention is a growing and expensive problem for companies today.

Managers work with new hires to help them quickly get up to speed by understanding what they must do and achieve to become fully integrated employees.

This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning.

Documenting Employee Performance Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues – from the identification of the issues all the way through resolution.

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