Difficult Conversations Courses

Conflicts in the Workplace: Sources & Solutions


Navigating Difficult Conversations Customizable Course
Supervisor on the Scene: Conflict Resolution - Video

Toughest Supervisor Challenges Customizable Course

50 Activities for Dealing With Difficult Discussions at Work

Bad Apples: How to Deal with Difficult Attitudes - DVD / USB

Difficult Behavior: Breaking Through - Video
Video Streaming Also Available
This important program discusses the strategies for handling patients whose behavior is difficult.

Difficult People: How To Deal With Them

Attitude Is - DVD / USB

Hire for Attitude

Transforming Workplace Conflict Courseware

The Power of Attitude (DVD)


Conflict 101 - DVD / USB

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace - DVD / USB

Conflict: Rules of Engagement - DVD
How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die.

Dealing With Conflict Workshop, Revised
The Dealing with Conflict Workshop, is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Coursebooks and the comprehensive Dealing with Conflict Facilitator’s Guide with an all new optional audio ppt for playing recorded lecture sections.

Everybody Wins: How to Turn Conflict into Collaboration - DVD / USB

Managing Conflict at Work - DVD
In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Video Streaming Available!

Resolving Conflict Is - DVD / USB
Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Spread The Word: Communication & Conflict DVD

Dealing With Conflict Participant Coursebook, Revised
The companion participant workbook to the Dealing with Conflict Leader’s Guide and Instrument. This workbook includes all the exercise worksheets needed for participants to seamlessly follow the conflict workshop outlined in the Leader’s Guide.

Legal & Effective Progressive Discipline - Video


Conflict Management Skills (Online Course)

Supervising the Difficult Employee - Video
