E-mail & Texting Employee Training
Email and Text Etiquette (Online Course)
This series explores the advantages and disadvantages of using email and text messages in the workplace and helps explain times when neither are appropriate.
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Professional Email Etiquette
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Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
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Undeliverable: Email Etiquette for Today's Workplace (DVD)
Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.
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Responsible Business Communication - Video
In a world where virtually anything scribbled or typed may be considered business-related, it is critically important to follow some basic rules of business correspondence. Failure to do so could result in far-reaching, often unforeseen legal implications. Any email, fax, handwritten note, calendar entry, or even an annotation in the margins can be archived and become part of a communication chain that can cost your company time, money and even its reputation.
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Social Media at Work
Social media is everywhere—including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.
Email Effectiveness
We will learn why companies expect highly planned professional emails. We will learn clear communication in a brief format creates effective emails.
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Leaders Communication Toolkit
Learn how to communicate in ways that clarify expectations, build healthy relationships, minimize conflicts, increase morale, and build bridges between the generations at work - it's all here in one easy-to-follow resource.
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Professional Manners Poster Set
Put your best foot forward and set a good first impression at a job interview or when interacting with clients and customers with the tips found on the Professional Manners Poster Set.
Writing to Get Things Done Toolkit (Online Course)
Writing to Get Things Done® Toolkit will improve productivity by teaching how to use writing as a powerful tool for getting things done. Learners will improve their on-the-job writing skills—writing clear, easy-to-read emails, letters, memorandums, meeting minutes, procedures, trip reports, and technical reports.
