Email Communications

Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.

Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.

This easy-to-understand video teaches students to write professional documents using business language. Your class will master the forms for letters, emails and more! Learn to do it the “write” way!

In a world where virtually anything scribbled or typed may be considered business-related, it is critically important to follow some basic rules of business correspondence. Failure to do so could result in far-reaching, often unforeseen legal implications. Any email, fax, handwritten note, calendar entry, or even an annotation in the margins can be archived and become part of a communication chain that can cost your company time, money and even its reputation.

Communication skills top the list of qualities that employers seek from job candidates, according to a recent survey conducted by the National Association of Colleges and Employers (NACE). Individuals who possess stellar communication skills are more likely to land jobs, keep them, and get promoted.

Social media is everywhere—including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.

A two-part program with realistic demonstrations of positive and negative telephone responses. In addition to typical skills, the video shows proper use of language, development of action plans, and ways to deal with voice mail and analytical callers.

Learn how to communicate in ways that clarify expectations, build healthy relationships, minimize conflicts, increase morale, and build bridges between the generations at work - it's all here in one easy-to-follow resource.

Put your best foot forward and set a good first impression at a job interview or when interacting with clients and customers with the tips found on the Professional Manners Poster Set.

Writing to Get Things Done® Toolkit will improve productivity by teaching how to use writing as a powerful tool for getting things done. Learners will improve their on-the-job writing skills—writing clear, easy-to-read emails, letters, memorandums, meeting minutes, procedures, trip reports, and technical reports.

Single poster covers Drug Free Workplace, Social Media & Email, Sexual Harassment and Workplace Violence.

Almost 145 billion emails are sent every single day. This course will outline those rules so that every email sent is a professional one.