Case Studies Videos & Courses

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies.

This collection of activities employs a variety of training methods including case studies, quizzes, hand-outs, buzz groups, role-plays, panels, assessments and more to make it easy to address the sometimes intimidating topic of “ethics” in the workplace.

These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

The only way we can get other people to change, since we cannot control their behavior, is to change our own behavior.

Those in your organization who’ve earned the title of “manager” or “supervisor” certainly have their hands full. This practical resource shows you how to develop the most critical skills and competencies they need to succeed through 60 powerful exercises. Engage learners in this experiential learning and you’ll see self-awareness and self-confidence increase dramatically.

These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

This fully reproducible new trainer's guide goes beyond just talking about ethics in the workplace. It utilizes thought-provoking activities and case studies to stimulate new thinking and new ways for making sound ethical decisions.

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.