Phenomenal Customer Service

Phenomenal Customer Service

How to Create Moments of Magic that Turn Ordinary Interactions into Memorable Experiences

About the Trainer – Shep Hyken, is a New York Times and Wall Street Journal best-selling business author who has been entertaining and educating audiences around the world for more than 25 years. As the author of Moments of Magic, The Loyal Customer, The Cult of the Customer and The Amazement Revolution, Shep Hyken knows what it takes to turn ordinary interactions into memorable experiences. 

Running Time: 1:19

Available Formats:

• DVD (Physical copy of DVD, includes mp3 audio version on disc)
• Audio Streaming (Permanent access to audio, compatible with all devices)
• Video Streaming (Permanent access to video, compatible with all devices)