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Electronic Communication Training

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Office Policies Procedures Manual (Download)

Quickly create the office policies and procedures you need for multiple departments of your business. The easily editable prewritten MS Word templates speed your development time and improve performance.
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Professional Email Etiquette

Professional Email Etiquette
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Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
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HR Audit Checklists

Uncover potential HR compliance problems before they arise, while making certain each policy is current and provides the best information for your company. HR audit topics addressed include: How to conduct a self-audit, Affirmative action laws, EEO, Discrimination, Workplace harassment, Termination, Communication, Salary and pay, Discipline, Safety, Health and security, Retirement and pension, Benefits-including 2010 HealthCare Reform, managing flexible work schedules, telecommuting, electronic monitoring, workplace violence.
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LEAKPROOF: 8 Privacy Principles - DVD

Video Streaming Also Available!

Strengthen customer trust, tighten privacy policies and increase your bottom line with LEAKPROOF: 8 Privacy Principles. Featuring eight guidelines given by the Organisation for Economic Cooperation and Development (OECD), this new program shows your employees how to protect customer data at all times, from collection, specification and usage to storage, security and disposal.

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Creating Winning Social Media Strategies (DVD)

A fundamental power shift is underway in relationships between organizations and customers. (DVD or Video Streaming)

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Social Media - Reduce the Risk (DVD)

Video Streaming Also Available

This course educates organizations and their employees about reducing risks such as revealing trade secrets and proprietary information, defamation of a company brand, failure to comply with social media policies and codes of conduct, digital harassment and other problems associated with social media interactions.

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It's Time to Stop Software and Internet Piracy Video

IS YOUR COMPANY AT RISK? Most companies are. The software industry has become very aggressive in its efforts to curb piracy. Every month piracy hotlines and websites collect 10,000 tips of illegal software use. Every lead is followed.

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Building the Virtual Team: Communication Across Cultural Diversity (DVD)

Video Steaming Also Available!

Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America.

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