EOC and Crisis Management DVD

This program reviews what happens when an incident becomes a crisis. It stresses the need for a crisis management plan to support on scene emergency response activities, to get outside resources to help control the situation and to manage the crisis.

Topics covered include: 

• The role of the Emergency Manager
• Setting up the Emergency Operations Center
• Communications
• How the Crisis Management Team operates
• The role of the Public Information Officer
• Managing the media
• Media briefings
• Incident termination and recovery

Copyright 2009

Length: 29 minutes