Government Employee Training Videos

This best-selling training program shows how the creativity and innovation approach to Diversity & Inclusion works by seeking different perspectives, new ideas, knowledge and experiences.

This training video uses humor to teach that excellent telephone customer service doesn’t just happen. It requires dedication, skill—and enthusiasm.

In "Diversity Unplugged", real people with varied backgrounds speak frankly about the meaning of diversity, individual and group identity, stereotyping, discrimination and taking responsibility for improving the quality of working relationships.

Bias costs organizations billions in lost productivity, high turnover, and low morale, not to mention the risk of expensive litigation. This DVD-based course, featuring Dr. Sondra Thiederman, targets the more subtle forms of bias that insidiously undermine our ability to build truly inclusive workplaces.

As a manager, it’s up to you to be a role model. You need to insist on being treated respectfully yourself, and you need to provide a safe and respectful atmosphere for your people.

Produced - 2009

Harassment Hurts: It's Personal explores the pain and cost of harassment, covering such topics as age, race, sexual orientation, political affiliation, pregnancy, ethnicity, sexual harassment and much more.

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die.

The Dealing with Conflict Workshop, is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Coursebooks and the comprehensive Dealing with Conflict Facilitator’s Guide with an all new optional audio ppt for playing recorded lecture sections.