Business Etiquette

The Basics of Business Etiquette - DVD

The Basics of Business Etiquette how-to training program teaches you proper manners for business meetings, dining, greetings and more. Learn more

Proper Business Etiquette - eCourse

The "Proper Business Etiquette" Crash Course was created to help business professionals understand the importance of proper etiquette and what it can do it increase success in their professional lives. It can be used to build awareness and to show your readers how to apply simple techniques to ensure that they make a good and lasting impression on clients, customers and co-workers in any situation. Learn more

Defining Business Casual - DVD

How your employees dress is a big part of how your business is judged. When the dress code is business casual, sometimes employees can get confused about what’s appropriate. Learn more

Professional Email Etiquette - DVD

Video Streaming Also Available

Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence. Learn more

Dining with Confidence - DVD

Business entertaining is still an important part of business deals, and people still judge you professionally by how well you handle yourself in social situations. But standards have changed over time, and there's a lot to know. Learn more

Southeast Asia Series - DVD

The three programs in this dynamic series are packed with the expert advice you’ll need to succeed doing business in South East Asia Learn more

Global One - Cross Cultural Understanding - DVD

This Program is Also Available for Online Video Streaming!

 

As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more.

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e-mail Essentials - DVD

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E-mail essentials is intended to help employees in public and private sector organizations think through the appropriate and inappropriate uses of this powerful communications tool. Learn more

Doing Business in Malaysia - DVD

Free Online Preview Available!

Malaysia is increasingly important in business, from manufacturing to marketing. But to be profitable here - and avoid costly mistakes - you need proper training. Doing Business in Malaysia is a complete Malaysia business solution. Learn more

Doing Business in Argentina - DVD

Free Online Preview Available!

To succeed in international business in Argentina, you need proper preparation. Failure to understand this proud culture will cost you time, money, or worse. Doing Business in Argentina is a complete training program to help you and your employees be more profitable in one of South America's largest markets. Learn more

Doing Business in Singapore - DVD

Free Online Preview Available!

To survive in global business in Singapore and Southeast Asia, it's essential to have the right skills on how to conduct business in Singapore. Learn more

Doing Business in Chile - DVD

Free Online Preview Available!

To survive in this dynamic, emerging market, its crucial to know Chilean customs and culture. Doing Business In Chile is a complete training program for being profitable and avoiding business problems in Chile. Learn more

Doing Business in Mexico - DVD

Free Online Preview Available!

With Mexico playing a growing role in business today, it's essential to give your employees proper training to work effectively with Mexicans. Learn more

Start Right ...Stay Right: Orientation Basics - DVD

An easy-to-use training solution for communicating organizational expectations to new hires. Learn more

What do You Say? - DVD

Fast paced, energetic and loaded with excitement...the What do you Say? Training program puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations. It then provides realistic, practical answers that they can use on the job immediately Learn more

Doing Business in Indonesia - DVD

Free Online Preview Available

With the world's fourth-largest population, Indonesia is market you can't afford to miss. But to succeed here - and avoid costly failure - you need proper preparation. Learn more

Use the Telephone the Right Way DVD

Good common sense telephone techniques and old-fashion courtesy--especially in today's digital age--often define crucial business moments. Learn more

Customer Service and You (25 Pack - Handbooks)

Your customers make your business. Make certain your employees are providing service that will keep your customers satisfied and your business profitable. Easy-self training information in this 16-page illustrated booklet trains staff on top quality customer care.

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Global One Series - DVD

A powerful yet easy-to-use tool for global business training, with Global One you'll command unlimited, on-demand access to tools to empower your employees to master all the essentials, from culture and communication, to leadership and teamwork.

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Impressions Count - DVD

When people visit your workplace, what impression do they walk away with? Make sure the impression is a good one by making sure all employees follow the helpful guidelines to business etiquette revealed in this video. Learn more

Twitter Recruting Webinar Recording

This in-depth, 90-minute, interactive webinar is all about how to search Twitter to select the candidates you’d like to woo and how to entice qualified candidates into wanting to work for your organization in 140 characters or less (the limit on a Twitter post).

 

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Frontline Library - (10 DVD Set)

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Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Learn more

Telephone Skills at Work plus Group Faciliatation Materials

Regardless of new technology the telephone is still the most used business tool in today's work place. It is also the most abused! Learn more

Telephone Skills Training DVD Set

Regardless of all the new technology the telephone is still the most used business tool in today's work place. It is also the most abused communication tool. Learn more

Conquering Difficult Conversations: A Supervisor's Training Series - DVD

Help train supervisors to handle difficult situations with confidence!

Conduct difficult conversations with confidence! The Conquering Difficult Conversations video series is designed for Human Resources professionals to train supervisors on conducting difficult conversations with employees. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

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