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FAQs

 

What video streaming options do you offer?
We offer two streaming viewing options on selected programs, you may stream courses over our turnkey Learning Management System (LMS) or you may use your organization's own LSM or intranet. Both options are provided at the same affordable pricing. Learn more about video streaming....>

Do you offer government, education, non-profit or volume discounts?
Yes we do offer government, education, non-profit and volume discounts. Most discounts are between 5 to 15% off the purchase price.

Can we preview your training videos before we purchase?
Most of our training video program are available for preview before you purchase. Some of our online previews are posted on the description page of the program. You may request a full preview by mail of some of our if live in the United States or Canada. Contact us for details...>

What is your return policy?
Most of our programs come with a 30-day money back guarantee with the exception of digital products and a few selected video titles. If you are not satisfied with your purchase, please contact us at 1-888-337-2121 for a return authorization. The program must be in good condition without any damage. You will be given a refund or exchange, less shipping charges and a 15% restocking fee. We will gladly replace any video, DVD or print material that proves defective within 60-days of purchase, simply contact our customer support team and we'll take care of the rest.

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