Performance Management


Performance Management and Development Toolkit (eLearning Course)

According to a recent study published by SHRM, 9 out of 10 line managers report that they do not like preparing for and delivering the annual performance review. 9 out 10 HR Managers report that they cannot rely on the data in the annual performance reviews. And most employees will agree that they would rather go to the dentist than go through a performance review! Learn more
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Leadership Feedback Training Video / DVD

This entertaining video program provides a look at the kinds of things leaders do to de-motivate employees (that employees typically don’t speak up about). It then shows what leaders can do to generate the kind of feedback that matters most: employee commitment and productivity. Learn more
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Accountability for Results Leader Guide

Accountability for Results Leader Guide

The Accountability for Results process is a specific set of behaviors and techniques applied consistently to achieve results. The process is step-by-step, systematic and easy-to-implement and enables any leader to translate the concept of accountability into measurable results. Learn more
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Management Essentials (e-Learning Course)

Managers build the basic management skills required to coach employees, deliver feedback and recognize the achievements of others. (15 courses) Learn more
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Performance Talk Techniques for HR and Supervisors: How to Help Workers Reach Their Full Potential - Webinar On-Demand

Performance Talk Techniques for HR and Supervisors: How to Help Workers Reach Their Full Potential - Webinar On-Demand

Use this on-demand webinar for tips on how to give ongoing feedback that will effectively drive your employees’ performance for positive outcomes for the whole organization. Our presenter, a skilled HR consultant, will teach you how to tackle coaching and feedback to help employees reach success individually and for your organization. Learn more
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Leadership Essentials (e-Learning Course)

Managers build the leadership skills required to lead the organization strategy, retain top talent and communicate the organization vision. (12-courses) Learn more
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Managing Four Generations in the Workplace - DVD

Video Streaming Available!

For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.

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Fear of Feedback (DVD)

In most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors. Myra Strober and Jay Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication. (DVD or Video Streaming) Learn more
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Bad Apples: How to Deal with Difficult Attitudes (DVD)

Bad Apples: How to Deal with Difficult Attitudes (DVD)

Video Streaming Also Available

It's sad but true--one or more "bad apples" can spoil a bunch of your best performers or undermine your organizational culture. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce. Learn more
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Let's T.A.L.K.: Handling the Difficult Performance Appraisal (DVD)

Video Streaming Also Available

Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better Learn more
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Discipline: The Supervisor's Role (DVD)

Discipline: The Supervisor's Role (DVD)

Discipline: The Supervisor’s Role - What could be more important than discipline in any organization? But, how do you achieve effective discipline? What is the key to success?

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Successful Termination - DVD

Terminating employees can be the hardest part of management. This essential training video will help your managers terminate problem employees properly, and in compliance with the law. It will also help managers avoid terminations by teaching performance management techniques that can sometimes help an at-risk employee salvage his or her job. (DVD or Video Streaming) Learn more
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Increasing Your Contribution at Work (e-Learning Course)

Individuals develop the skills required to deliver high performing results. (8-courses) Learn more
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50 Activities for Performance Appraisal Training - PDF Download

50 Activities for Performance Appraisal Training - PDF Download

By Wendy Denham and Jane Jestico

Here’s a terrific resource full of hands-on exercises that will make training in this vital area enjoyable and extremely motivating. Every employee – regardless of how experienced they are in appraisals – will be stimulated by learning how to question, listen, be objective, give feedback, communicate and manage the process. Learn more

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Giving Great Feedback (e-Learning Course)

Managers discover how to provide the feedback each person needs to perform at a high level. (5-courses) Learn more
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Goal Setting Techniques That Work - DVD

Effective goal setting is one of the most important habits you can develop. It is the core skill for achieving success in your relationships, your health, and your profession. So why is it that many of us never get around to doing it? In this fast-paced, entertaining session, Warren Greshes presents a proven system that takes the guesswork out of goal setting. Learn more
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20 Reproducible Workshops for Managerial Effectiveness Volume 1 (Download)

20 Reproducible Workshops for Managerial Effectiveness Volume 1 (Download)

This title contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, reproducible participant materials and a Power Point presentation. Learn more
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Managing People: Key Skills for Great Managers - DVD

(DVD or Video Streaming) As a manager, the productivity of your workforce is a primary responsibility. And a major source of productivity is employee satisfaction

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It's OKAY to be the BOSS - DVD

It's OKAY to be the BOSS - DVD

It has never been more difficult to be a manager. The pressure to increase productivity and profits by doing more with less, while trying to corral a new high maintenance workforce that brings its own set of expectations and demands, has never been greater. Learn more
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Legal Briefs Discipline & Termination: Improving Performance & Reducing Liability (DVD)

Video Streaming Also Available

Although discipline and termination decisions are common areas of legal exposure, it is too often that managers don't have the proper training to handle these fundamental managerial responsibilities appropriately. The result can be expensive, time-consuming litigation. Learn more
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Undeniable Secrets of Performance Appraisal Workshop

Undeniable Secrets of Performance Appraisal Workshop

Performance reviews are one of the most challenging managerial tasks. Nobody likes them. Not the managers or the employees. This workshop is designed to enable your organization to periodically deliver a brief orientation to performance reviews that achieves several key benefits Learn more
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Building the Team Workshop Series

Building the Team Workshop Series

This workshop helps managers develop the necessary skills for appraising people and performance, disciplining and counseling employees, training, coaching, and delegating. Learn more
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Performance Appraisals: Getting Results - DVD

(DVD or Video Streaming) Performance reviews are a way for you and your employees to get on the same page about what you expect from them. Learn more
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Looking Forward: Your Performance Appraisal - DVD

Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle. Learn more

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Peak Performance Principles - DVD

Based on Jack Canfield’s best selling book “The Success Principles”, this powerful seminar is loaded with life-changing ideas. Jack will show you how to build your self-esteem, take responsibility for everything that happens, clarify your vision, gain greater balance, find your purpose, and live a more fulfilling life. Learn more
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Rapid Skillbuilder Managing Poor Performance 10 Pack

Rapid Skillbuilder Managing Poor Performance 10 Pack

The Managing Poor Performance SkillBuilder provides an individual with a thorough overview, techniques, and methods to improve in this competency. The 12 page booklet takes the learner through 6 developmental steps: Avoid, Recognize, Focus, Interview, Target, & Act. Learn more
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Care and Candor: Making Performance Appraisals Work - DVD

Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table.

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Drive Business Performance - DVD

by Bruno Aziza - Microsoft Business Intelligence
Joey Fitts - Microsoft Business Intelligence

(DVD or Video Streaming) To achieve a culture of performance that drives growth, organizations need to build accountability, intelligence, and informed decision-making into their organizational DNA. Learn more
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Managing for Both Bottom and Top Line Performance - DVD

(DVD or Video Streaming) Managers have spent the past few years in a bunker mentality, ruled by cost-cutting and bottom-line retrenchment. Now that headcount and expenses have been cut to the bone, attention to the top line must once again reign supreme. Learn more
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Painless Performance Improvement - Video

Painless Performance Improvement - Video

Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues. Learn more

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The ASTD Reference Guide to Workplace Learning & Performance (3rd Edition)

The ASTD Reference Guide to Workplace Learning & Performance (3rd Edition)

The ASTD Reference Guide, third edition, is intended to provide a context for the Workplace Learning and Performance (WLP) field, to expand on the roles and competencies described in ASTD Models for Workplace Learning and Performance Learn more
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Hard Facts, Dangerous Half Truths, and Total Nonsense: Profiting from Evidence-Based Management - DVD

by Robert Sutton - Professor, Stanford Engineering School

(DVD or Video Streaming) Knowing what to do often has little or no impact on what managers actually do, and organizations often fail to put their knowledge into action. Learn more
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Building a Winning Team (DVD)

Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordon’s strategies for successfully uniting teams center on his belief that communication is key. (DVD or Video Streaming) Learn more

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Common Purpose: Getting From Me to We - DVD

Joel Kurtzman’s “new rules of employment” to instill common purpose are based on years of research and numerous interviews with top executives. From American Express’s Kenneth Chenault, to Michael Dell of Dell Inc., and Steve Wynn of Wynn Resorts, successful leaders align the interests of individuals with those of the organization. (DVD or Video Streaming) Learn more

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Performance Skills Teams Workshops: Solving Team Problems

Performance Skills Teams Workshops: Solving Team Problems

In order for teams to be successful, they must be able to solve everyday problems decisively and effectively. With this workshop, teams will learn to do so while working on an actual problem the team currently faces. Learn more

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