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Conflict Management Online Courses

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Conflict Management Skills (e-Learning Course)

Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. (5-Courses)
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Bud to Boss e-Learning Toolkit

Bud to Boss e-Learning Toolkit® of 20 e-learning courses has been designed specifically to address the needs of anyone who is new to supervising and managing others. Bud to Boss provides the foundation needed to take on this new position and move forward in your career.

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Building Your Leadership Skills (e-Learning Course)

Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. (10-Courses)
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Conflict Resolution in the Office Interactive Training

Conflict Resolution in the Office training program discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace.
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Navigating Difficult Conversations Customizable Course

Navigating Difficult Conversations introduces participants to a seven-stage process for taking control in these situations and minimizing negative backlash to effect an environment of reduced stress, increased trust, improved relationships, and higher productivity. With realistic examples and role-playing activities, this program helps participants as they prepare, carry-out, and close difficult conversations in the most productive manner
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ATTITUDE! Resolving Difficult Situations in the Workplace (Healthcare)

Empower your team by reducing interpersonal conflict and diffuse bad workplace attitudes among peers & co-workers.
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Resilience Customizable Course

Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.
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Conflict Strategies Inventory 3ed - Starter Kit

Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.
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Taking Control of Conflict Customizable Course

Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships -- that is, when it's managed successfully.
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Ouch! Your Silence Hurts

Ouch! Your Silence Hurts challenges viewers by asking, How will you personally respond next time you witness somebody being treated with disrespect? You have a choice: Passive Bystander or Pro-active Ally." In a powerful and compelling way, this 9-minute video motivates bystanders to use their voice to speak up for respect on behalf of someone else.

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Personal Behaviors and Conduct (e-Learning Course)

Individuals strengthen their personal conduct and behaviors to become individuals with character and integrity in the workplace.
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Appreciating Diversity Customizable Course

A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace. The hiring costs which result from high turnover are a huge stumbling block to company success, not to mention the time investment that goes into screening applicants and acclimating new hires to their role. Still, the greatest hindrance to progression lies within the heart of the issue - that is, to devalue and exclude employees because they are different is to also place limitations on their contributions and ability to grow.
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Communicating as a Manager Customizable Course

Communicating as a Manager is a great tool for managers, supervisors, and leaders alike who desire to improve their ability to guide employees or colleagues in their work. The program's primary focus is on improving an individual’s ability to fully listen and comprehend others' perceptions, to clearly convey expectations and performance feedback, and to effectively lead others through organizational change.

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Cultural Competency Customizable Course

Cultural competency is the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities.
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Developing Positive Relationships at Work (E-Learning Version)

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.
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Talk Like a Leader Customizable Course

Talk Like a Leader: What Every Leader Needs to Hear is a half-day classroom training program that cuts through the noise to focus on four key areas of leadership communication: Vision, Competence, Relationships, and Support. An interactive workshop chock-full of activities, action planning exercises, and takeaway resources, Talk Like a Leader is the learning experience that empowers leaders with the skills and confidence to encourage enthusiasm, increase productivity, minimize miscommunication, and improve working relationships.
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How to Manage Your Emotions Customizable Course

While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately. From minimizing frustration to conquering negative self-talk, this training will give individuals the tools they need to control physical responses, re-frame thinking, handle accidental outbursts, and learn long-term strategies for channeling emotions productively.
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Increasing Your Emotional Intelligence Customizable Course

Emotional intelligence is the ability to comprehend your emotions and to manage them effectively. It also helps you say the right thing and accurately judge how the other person is reacting. This training program offers you techniques to increase and develop your emotional intelligence. It will guide you through proven methods to apply emotional intelligence in the workplace to enhance employee relationships and increase productivity.
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Why We Struggle with Tough Decisions Customizable Course

This course will enhance your confidence and skill at making -- and implementing -- tough decisions, allowing you to increase your value to your organization and actively contribute to its success.
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Working Through Organizational Change - Facilitator Kit

While understanding the need for organizational change is critical, it is also vital that we recognize how we respond to change as individuals so that we can manage ourselves – and show others how to benefit from its positive effects. Working Through Organizational Change is a one-day program designed to help individuals polish their skills at coping with and handling a variety of organizational changes.

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Workplace How Do I Talk to My Boss About Working from Home?

Here’s the question everybody asks: How do I talk to my supervisor about telecommuting? It’s easy to find advice on the topic. For example, Web Worker Daily ran an article titled “How To Ask The Boss If You Can Work Remotely” and SitePoint served up “Telecommuting: How To Approach Your Boss.” Both of these posts offer general suggestions about citing research, listing the benefits and offering to make some concessions.

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