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Reproducible Training Material for Employees

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100 Reproducible Workshops - PDF Download

For many professional skills and competencies, this 5-volume set can start you in the right direction or complete existing programs that lack a key skill. You get 100 workshops that range from 1 to 3 hours in length.
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20 Reproducible Customer Service Workshops (Vol. 1) Download

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops.
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20 Reproducible Customer Service Workshops - Vol. 1 (Print Version)

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops.
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20 Reproducible Workshops for Listening Skills (Download)

Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
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20 Reproducible Workshops for Managerial Effectiveness Volume 1 (Download)

This title contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, reproducible participant materials and a Power Point presentation.
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20 Training Workshops for Customer Service (Vol. 2) - Download

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops. Each workshop includes detailed trainers notes, transparency masters, and participant handouts. All materials are fully reproducible which makes them an excellent value for your training dollar!
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20 Training Workshops for Customer Service (Vol. 2) Print

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops. Each workshop includes detailed trainers notes, transparency masters, and participant handouts. All materials are fully reproducible which makes them an excellent value for your training dollar!
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20TrainingWorkshopsforListeningSkills

20 Training Workshops for Listening Skills

Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
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25 Reproducible Activities for Customer Service Excellence (Print Version)

Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.

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25CS-F99

25 Reproducible Activities for Customer Service Excellence - Download

Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.

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25 Reproducible Instruments for Team Building (Download)

This new collection of instruments provides team building practitioners with tools designed to assist in the development of individuals, teams, and organizations. The instruments range from very simple, self-scored tools, to more complex assessments that provide in-depth information on teams. All of the instruments are fully reproducible which makes them a very cost-effective alternative to in-house development or off-the-shelf instruments.

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25 Reproducible Instruments for Team Building (Print Version)

This new collection of instruments provides team building practitioners with tools designed to assist in the development of individuals, teams, and organizations. The instruments range from very simple, self-scored tools, to more complex assessments that provide in-depth information on teams. All of the instruments are fully reproducible which makes them a very cost-effective alternative to in-house development or off-the-shelf instruments.

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25 Sales Strategies and Activities

25 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies.

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4 Volume Collection of Questionnaires

This special offer includes 4 fully reproducible Volumes of assessments. Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories, The Compendium of Learning and Development Quizzes, and 25 Reproducible Instruments for Team Building by Glenn Parker. A total of 163 questionnaires are included in this 4 volume special.

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50 + Activities to Teach Negotiation

>This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer
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50 Activities for Developing Counseling Skills in Managers

Comes complete with learning objectives, facilitator guidance, and reproducible materials.
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50 Activities for Conflict Resolution - PDF Download

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This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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50 Activities for Creativity and Problem Solving (Download)

These reproducible activities develop creative thinking, offer new approaches to problem solving, and develop innovative approaches to problems that aren't responding to traditional methods.
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50 Activities for Developing Counseling Skills in Managers

Comes complete with learning objectives, facilitator guidance, and reproducible materials.
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50 Activities for Developing Critical Thinking Skills

50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills.

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50 Activities for Developing Emotional Intelligence - PDF Download

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A collection of reproducible emotional intelligence activities perfect for skill-building on self-awareness, emotional control, empathy, social expertness, personal influence, mastery of vision and more.

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50 Activities for Developing Supervisory Skills

50 fully reproducible activities ranging from 15 minutes to more than an hour in length. Skill development for team leaders, front line supervisors and facilitators includes: Promoting the Organization to Employees, Running Meetings, Diffusing Conflict, Negotiating Vacations, Dealing with Un-motivated People, Managing Gossip and more.
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50 Activities for Self-Development - PDF Download

These fully reproducible activities can be used in self study exercises or facilitated by a trainer. There is skill development and awareness training in the following competencies: Problem Solving, Motivation, Influence, Values, Exploring feelings, Relieving pressure, Coaching, Setting objectives, Management Style, Brainstorming, Creativity and more.
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50 Activities for Self-Directed Teams (Download)

Implement successful self-managed teams in your organization. This collection of proven training exercises has been tested and refined in actual team training sessions, and covers all aspects of team development, including mutual goal setting, managing team stagnation, and developing team norms.
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50 Activities for Team Building Volume 2 - PDF Download

Create high performance teams with these collections of fully reproducible activities. All the activities employ the principle of "learning by doing" to ensure that the skills the participants learn can be applied to real work situations.

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