Reproducible Training Material for Employees

Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.

Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.

This new collection of instruments provides team building practitioners with tools designed to assist in the development of individuals, teams, and organizations. The instruments range from very simple, self-scored tools, to more complex assessments that provide in-depth information on teams. All of the instruments are fully reproducible which makes them a very cost-effective alternative to in-house development or off-the-shelf instruments.

This new collection of instruments provides team building practitioners with tools designed to assist in the development of individuals, teams, and organizations. The instruments range from very simple, self-scored tools, to more complex assessments that provide in-depth information on teams. All of the instruments are fully reproducible which makes them a very cost-effective alternative to in-house development or off-the-shelf instruments.

25 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies.

This special offer includes 4 fully reproducible Volumes of assessments. Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories, The Compendium of Learning and Development Quizzes, and 25 Reproducible Instruments for Team Building by Glenn Parker. A total of 163 questionnaires are included in this 4 volume special.

These 50 exercises are the perfect way to get employees excited about the concept of innovation, develop their innovation skills, build an ongoing capacity for innovation and introduce an easy-to-use innovation process. Participants will learn how to do visioning, seek innovations in a certain industry, feel comfortable challenging the norm, generate a large number of new ideas in a short amount of time – and that’s just the beginning. As they work through the exercises, they’ll have fun, learn to think better and be motivated to apply what they learned back on the job.

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills.